IT Connect

Information technology tools and resources at the UW

Panopto FAQs

Log in to Panopto to create or view recordings.

 

Getting Started 

What is Panopto?

Is there any Panopto training?

How do I log in to Panopto to create a recording?

How do I make my Panopto recordings available to people in my course?

I am supporting an instructor using Panopto. Can I get administrator or support-level access to Panopto?

Can I log in with a shared UW NetID?

Panopto and Canvas

How do I add Panopto recordings to Canvas?

Will cross-listed Canvas courses show up as cross-listed in my Panopto account?

My unpublished Canvas course is not showing in Panopto.

I don’t see a course I teach in my Panopto folder list.

When will a course I’m teaching become available in Panopto?

Will Panopto show courses I taught in previous quarters?

Recording

Can I upload an external video file such as a .mp4, .wmv, .mov, etc.?

I want to create recordings but don’t have high-quality equipment. Is there a place on campus where I can make recordings?

If the recorder isn’t open, will my recording upload?

How do I move a recording from one folder to another? (1-minute Panopto video)

How do I copy recordings from one academic quarter to another?

Can I schedule a Panopto recording?

Can I use my Mac laptop in classrooms that support lecture capture?

Where is the Panopto remote recording software available?

Can I capture my Keynote presentations, and what version can I use?

Sharing

Can I add UW groups to a Panopto recording or folder?

Can I share a Panopto folder with people who don’t have a UW NetID?

How do I share recordings in Canvas?

How do I share recordings with anyone who has a UW NetID?

How do I limit who I share a recording with?

How do I share a recording without making it public?

Can I use copyrighted materials in my lectures?

General Questions

How do I find out about changes and new releases to Panopto?

Is Mac OS supported? Are there differences between the version for Mac and Windows?

Does UW Panopto offer full Panopto functionality?

What is the appropriate use of personal folders?

Getting Started

What is Panopto?

Panopto allows for easy recording and reviewing of courses, lectures, and presentations. As a cloud-enabled service, Panopto is designed to simplify the lecture capture process. Recordings in Panopto are viewable on most Web browsers and mobile devices.

Is there any Panopto training?

Yes! The workshop schedule can be found here: https://itconnect.uw.edu/learn/workshops/

How do I log in to Panopto to create a recording?

  1. Log in to uw.hosted.panopto.com/ with your UW NetID.
  2. Click Create.
  3. Click Record a New Session.

Can I log in with a shared UW NetID?

Shared NetIDs are not supported by Panopto. The same function can be done by sharing folders with another NetID. Learn how to share folders and recordings with other UW NetIDs.

How do I make my Panopto recordings available to people in my course? 

In order to ensure security and proper authorization, access to Panopto recordings is controlled sourced by Canvas. Canvas courses are automatically set up for all courses, but you do not need to use Canvas to use Panopto. All you need to do is to publish your Canvas course.

I am supporting an instructor using Panopto. Can I get administrator or support-level access to Panopto?

At this time, the best solution is to ask the instructor to share the Panopto folder and assign “Creator” status to you. This will give you full access to the course folder. See instructions for sharing. UW-IT is currently working on additional solutions and we will publish them in Panopto help as soon as they are available.

Panopto user permissions and course folders are inherited from Canvas. If you need creator rights to all the Panopto course folders in your department, you will need a department support role in ASTRA, which will give you access to all the Canvas and Panopto courses in your department. You will need to get in touch with the ASTRA administrator for your department to get that set up. Learn more here: https://itconnect.uw.edu/learn/tools/canvas/canvas-help-for-instructors/grant-authorization-for-canvas-in-astra/

If you don’t need that level of access and just need a folder to do test recordings, you can ask anyone in your department with creator rights to create a folder in their account and add you or a Panopto group as a creator to that folder. Learn more here:
https://itconnect.uw.edu/learn/tools/panopto/share-recordings-panopto/ https://itconnect.uw.edu/learn/tools/panopto/create-a-group-and-add-it-to-a-folder/

Panopto and Canvas

How do I add Panopto recordings to Canvas?

See instructions on how to add a link from the Canvas course navigation to Panopto recordings.

Will cross-listed Canvas courses show up as cross-listed in my Panopto account?

Yes. Panopto folders are synced up to your Canvas courses. If your course is cross-listed in Canvas, it will be cross-listed in Panopto.

My unpublished course in Canvas is not showing in Panopto.

In the unpublished Canvas course, in the course navigation, add a link to Panopto, and then click the Panopto link. This will push the unpublished Canvas course to Panopto. Publish your Canvas course.

I don’t see a course I teach in my Panopto folder list.

Panopto receives course folder information from UW Canvas. A course must be published in Canvas to show in Panopto. See instructions on how to publish a course in Canvas.

If you cannot find a course in your list of Canvas or Panopto courses, you may not be listed as the instructor of record. To correct this, please contact your time schedule coordinator and ask to be listed as the instructor of record for the course(s) that you will be teaching. After this, Canvas will automatically update your status as a teacher for the course, and the courses should become visible in your course list.

When will a course I’m teaching become available in Panopto?

Courses are automatically provisioned well in advance of the beginning of each quarter. Canvas courses are generally available as soon as the official Time Schedule for the upcoming quarter is released. See more information about course availability. In order for your course to become available in Panopto, you must publish your Canvas course.

Will Panopto show courses I taught in previous quarters?

Panopto receives course folder information from UW Canvas. If your course from a previous quarter is still published in Canvas, the course folder will show in Panopto.

Recording

Can I upload an external video file such as a .mp4, .wmv, .mov, etc.?

Users will not be able to upload external files to Panopto and must use the Panopto recorder to capture their lectures. However, Canvas, UW YouTube and UW Google Drive can be used to upload and host these recordings.

If your video library is large, see http://mediaamp.org for information about MediaAMP™, a digital asset management and distribution platform; contact info@mediaamp.org to discuss solutions.

I want to create recordings but don’t have high quality equipment. Is there a place on campus where I can make recordings? 

Yes! Odegaard room 320 was recently remodeled to allow self-guided, high quality lecture capture recordings. The room is free of charge and is reservable.

In addition, you can schedule recordings in several classrooms. Learn more about scheduled recordings.

I’m offline. Can I still create a recording?

Yes. With Panopto’s offline functionality, you can record audio, video, capture screen images, or create PowerPoint slides even when you do not have network connectivity. The system will capture the content and store the material locally on the recording computer. Once you restore network connectivity, an upload of the content to the Panopto server will be initiated. See instructions for recording offline.

If the recorder isn’t open, will my recording upload?

If you are using the Windows recorder, yes. The Windows recorder has a background uploading service that will transfer data to the server as long as the recording computer is on.

The Mac recorder does not have this service at this time.

How do I copy recordings from one academic quarter to another?

The easiest way to copy recordings is to copy the course within Canvas, and viewer permissions for the existing Panopto folder will automatically be assigned to students in the new course once the copy is complete. Another option is to use the share feature in Panopto to specify who can view your recording.

Can I schedule a Panopto recording?

If you teach in a classroom that supports the automated Scheduled Lecture Capture (the rooms with an Automated Panopto Recorder in the classroom list), you may use the Recordings Scheduler in Canvas to schedule some or all of your classes for recording. You can change the schedule at any point during the quarter as needed for upcoming classes. You may also select to record specific times during your class session, for example, recording only the first hour of class when you are lecturing. For more details, see our help page, Schedule Lecture Capture (Automatically, via Canvas).

 

Can I use my Mac laptop in classrooms that support lecture capture?

You can use a Mac laptop in a classroom that supports lecture capture, but you may need to obtain an adapter to connect your HDMI, Mini-DisplayPort, Mini-DVI or Thunderbolt to the classroom VGA input if you want to record your presentation.

Most contemporary Mac laptops have HDMI, Mini-DisplayPort, Mini-DVI or Thunderbolt ports that allow you to connect an external display or classroom data projector using a cable. When a Mac laptop is connected to a classroom presentation system via one of the Mac ports listed above, the Mac outputs a copy-protected signal that cannot be recorded.

An adapter will allow you to connect your Mac laptop port to the classroom presentation system via the VGA input cable at the podium. VGA does not pass audio, only the display. A stereo mini cable at the podium will pass audio when connected to your Mac laptop.

Local tech retailers carry adapters for Mini-DisplayPort to VGA, Mini-DVI to VGA, HDMI to VGA and Thunderbolt to VGA adapters.

Where is the Panopto remote recording software available?

Remote recording software is installed only on select classroom computers, integrated with the room’s AV system. The classroom computers working as remote recorders are rack-mounted servers in equipment closets or booths. If you teach in a room that supports Panopto remote recording, you can learn more about the service and request auto-recording for your course: https://itconnect.uw.edu/learn/tools/panopto/schedule-recordings/

Although Panopto support documents discuss remote scheduled recording, UW-IT does not support this functionality for individual users and requests that users not install the remote recording software on their computers.

Why can’t I use the Panopto remote recording software?

Installing the software does not provide the ability to set up remote recording sessions. It does, however, allow any UW-IT Panopto system administrator to schedule a recording session on computers that have the remote software installed, capturing anything seen by the web camera, heard with the microphone, or displayed on the computer screen. This access may represent a privacy concern—the reason that installing the software is strongly discouraged.

If you have questions about any of the above, please contact help@uw.edu.

Can I capture my Keynote presentations and what version can I use?

With the Panopto Recorder for Mac OS X 10.8 – 10.10, presenters have the ability to capture their Keynote slide presentations.  The Panopto Recorder has compatibility with Keynote with the exception of versions 6.0, 6.2, and 6.6. For more details, see Panopto Keynote 6 Compatibility.

Sharing

Can I add UW groups to a Panopto recording or folder?

Adding UW groups to Panopto recordings is done using Canvas.

  • UW Panopto receives course enrollment data from UW Canvas. By adding UW Groups or individual NetIDs to the published UW Canvas course connected to your UW Panopto folder, you will update permissions in UW Panopto. How to add people to your Canvas course: http://guides.instructure.com/m/4152/l/55482-how-do-i-add-observers-and-tas-to-my-course
  • Panopto will eventually have a built-in tool for adding UW groups, similar to Tegrity Manager. At that point, you will be able to add UW groups to a Panopto folder.

Can I share a Panopto folder with people who don’t have a UW NetID?

Yes, you can give access to people without a UW NetID through Canvas. UW Panopto gets login information from UW Canvas, so adding a Google account to a UW Group associated with Canvas will allow access to Panopto. See detailed instructions here.

Not a Canvas user? You can also share a Panopto folder using Panopto Sharing: http://support.panopto.com/documentation/video-management/sharing-and-permissions.

How do I share recordings in Canvas?

Learn how to share recordings in Canvas.

How do I share recordings with anyone with a UW NetID?

See instructions for how to share recordings in Panopto.

How do I limit who I share a recording with?

You can share Panopto videos with an email address, Google account, UW NetID, UW Group, or UW courses.
We encourage you to use either of these methods:

How do I share a recording without making it public?

In new recordings, RSS feeds and podcasts are enabled by default. One by-product of this is potential access of your course content by UW students not enrolled in your course. You can disable podcast feeds by hovering over a folder, right-clicking (control-clicking on a Mac), selecting Settings, selecting Settings again, and then making sure that the Enable Podcast Feed checkbox is cleared. You may also limit access by checking the Enable authenticated users to download podcasts box.

We have requested that Panopto give us the ability to turn off RSS feeds and podcasts by default and will let you know when this has changed.

See the UW Copyright Connection for information on copyrights. The Teach Act, signed into law in October 2002, specifies “how far educational institutions must go in preventing copyright infringement.”

General Questions

How do I find out about changes and new releases to Panopto?

To receive email updates, please sign up for this mailing list:

https://mailman1.u.washington.edu/mailman/listinfo/lecturecapturenews

Is Mac OS supported? Are there differences between the version for Mac and Windows?

Mac OS is supported for both viewing and recording, however, the recorder is different for Mac and Windows. Users viewing on Mac’s will be prompted to download and install Microsoft Silverlight the first time they view a lecture if it is not already installed. This plugin is compatible with both Safari and Firefox. It is not supported on PPC based (non-Intel) computers.

Click here to download Silverlight.

Click here for instructions on using the Mac version of Panopto.

Does UW Panopto offer full Panopto functionality?

The following Panopto features are not offered to UW users:

  • Upload of WMV, AVI, MP4, MOV, MPG, 3GPP, GoToMeeting videos, or other externally created video files to Panopto
  • Google analytics
  • Moodle, Blackboard, WebCT, Sakai, Desire2Learn, and Angel integration
  • Drag and drop Camtasia upload to Panopto
  • Department-specific custom branding

What is the appropriate use of personal folders?

Panopto is meant to be used for educational purposes only. UW students, faculty, and staff may create recordings, put them in personal folders, and share them with UW audiences. Students can create recordings as part of class assignments; staff can create training videos for UW students and employees; and, of course, instructors can create recordings for students. Use outside of these general guidelines, for example with non-matriculated students or public audiences, is not considered appropriate. Be aware of copyright issues, and always properly credit the originator of any content.