Self-help information and documentation from UW Information Technology (UW-IT) about technology tools, services and resources is on this website, IT Connect. Check out the common tasks below to find answers to the most frequent reasons UW students, faculty and staff need help from UW-IT, or scroll down for how to contact UW-IT.
Send your questions and comments about UW-IT services to our contacts below. UW-IT monitors its email and phones 24 hours a day, 7 days a week.
More info: Tacoma IT
More info: Bothell IT
Request & Service Status
If you submitted a request using your UW email, you can check on the status of your request with My Requests:
The UW-IT Outages & Service Status page lists known issues we are working on:
|Learning Technologies Help Desks
Odegaard Undergraduate Library, Second floor
|Monday-Friday, 9:00 a.m. to 5:00 p.m., Closed University Holidays|
|Academic Technologies Help Desk
Kane Hall, Basement, Room 035
|Monday-Friday, 8:00 a.m. to 5:00 p.m., Closed University Holidays|
|UW-IT Service Center
4545 Building (appointment required)
Support exclusively for UW-IT services.
|Monday-Friday, 9:00 a.m. to 3:00 p.m., Closed University Holidays
In-person support is exclusively for UW-IT services and by appointment only. Before booking an appointment for in-person support, we recommend searching IT Connect. For faster support, contact UW-IT via the form on the bottom of this page or by phone. If you still need in-person support, please book an appointment with the UW-IT Service Center.
Send a Question to UW-IT