IT Community

Last updated: February 28, 2024

This page compiles information for IT leadership and technical staff about the IT community at the UW, and resources available for IT professionals.

IT Leadership and Governance

IT governance and leadership connects IT partners and departments from across the UW. Learn about how IT is governed by leaders across the UW.

  • UW Computing Directors: A forum of computing leaders to share strategic information technology issues, with the goal of improving the use of technology in teaching, learning, research and service across the university. Visit the UW Computing Directors website for more information.
  • IT Governance: The University’s information technology governance structure advises on IT strategies, priorities, services and investments. Learn more about IT governance on IT Connect.

IT Support and Community

Learn how the IT Community at the UW supports each other and how you can connect with your peers to find solutions and solve problems.

  • IT Manager’s Handbook: Produced and updated by representatives of the UW Computing Directors, this handbook introduces new IT managers to IT services at the UW. Read the handbook.
  • “TechSupport” Distributed Computing Support Listserv: The TechSupport list is used for discussion of computer related topics including, but not limited to, computer support at the UW. Subscribers are typically computer support personnel on campus. Subscribe to the TechSupport email listserv.
  • Communities of Practice: Communities of Practice (CoP) are groups of UW colleagues with similar information technology interests who gather to share common skills, technologies or methodologies. Learn more about the communities of practice.

Information from UW Information Technology

UW Information Technology plays a central role in the delivery, support, and governance of technology at the UW. Learn how to connect with key resources for the UW community from central IT.

  • Service status and Outages: You can find information about the status of UW-IT services on the UW-IT Service Status page, including active outages, high priority incidents, and notices about impacts from UW-IT. Also sign up for the eOutage distribution list at the eOutage home page.
  • IT Connect: IT Connect is your source for information about the tools and services offered by UW Information Technology to the UW. Point members of your department to this site for information about the tools and services they use if they are provided by UW-IT. This website is kept up to date by the teams that run those services and the support structure that serves as a foundation for IT at the UW.

Information Security

Information security is vital to keep the UW and institutional data safe. Check out these resources for how you can play your part in keeping the UW secure.

  • Information Security workshops: Join workshops taught by the Office of Information Security. Some of the workshops offered include Secure Code (series), Find Bad Things on Windows Server, Open Source Central Logging & Detection, and Visualize Your GPOs in Active Directory. Check out the Events Calendar for upcoming workshops.
  • Information Security Advocates: Learn and promote a culture of cybersecurity, both technical and human-driven aspects of information technology and ways to identify and manage risks. Lean more about the UW InfoSec Community.
  • InfoSec Guides for Technical Staff: You can find guides on information security best practices on the InfoSec Guides for Technical Staff page.

IT-Related Subscriptions, Networking, Research and Other Services

Connect to and learn from peers from across the world with these learning and networking services. Leverage key subscriptions, networking, research and other services available to staff at the UW.

  • Educause: A resource center for IT professionals, Educause offers networking and other platforms for IT professionals in higher ed to generate and find content on best practices and to engage their peers; professional development opportunities. Go to Educause
  • Core Gartner Research Access: Leverage UW’s subscription to Gartner for peer perspectives, expert advice and practical tools in a variety of areas, including technology. Sign in with your UW NetID. Access Gartner
  • Educational Advisory Board IT Forum Research Access: The Education Advisory Board is a best practices firm that uses research, technology, and consulting to address challenges within the education industry. UW-IT provides access to research resources from the Educational Advisory Board (EAB) IT Forum. Visit the EAB Forum
  • Internet2: Internet2 is a community providing a secure high-speed network, cloud solutions, research support, and services tailored for research and education. Go to Internet2