IT Connect
Information technology tools and resources at the UW

Add Captions to Panopto Recordings

Adding captions is an excellent enhancement for your viewers and makes video content fully searchable. To learn more about why captioning is important, watch the video, Making Videos Accessible.

Faculty, staff, and students with disabilities can submit an accommodation request to caption Panopto videos by contacting the UW Disability Services Office or Disability Resources for Students. If the accommodation request is approved, all costs and implementation of captioning services are covered by the UW and video owners don’t need to follow the steps below.

If there is no active accommodation request, costs and implementation of captioning services are the responsibility of video owners – although the UW currently has an opportunity for free captioning (see below). Caption transcripts can be generated manually, or by using the UW caption provider for increased accuracy, faster turnaround time, and educational discount pricing. Panopto also provides free machine-generated captions which will need to be edited to ensure accuracy.


Free Captioning

If you want to have captions added to your recordings for no charge, apply to UW-IT’s Accessible Technology Services captioning study. Eligible Panopto videos must be course-related, widely-available, and used multiple times. Recordings made for accommodation requests are not valid for this study. The free captioning will be available for a limited time.

Notes: If you plan to make your videos widely available (e.g., beyond the scope of your classroom), consider FERPA policies. In addition, consider posting such videos outside of Panopto, to spare the UW the cost of usage fees.

Captioning for a Fee

If your recordings don’t qualify for free captioning, contact for more information about how to set up a caption service account with Panopto.