IT Connect
Information technology tools and resources at the UW

Add Captions to Panopto Recordings

Adding captions is an excellent enhancement for your viewers and makes video content fully searchable. To learn more about why captioning is important, watch the video, Making Videos Accessible.

Faculty, staff, and students with disabilities can submit an accommodation request to caption Panopto videos by contacting the UW Disability Services Office or Disability Resources for Students. If the accommodation request is approved, all costs and implementation of captioning services are covered by the UW and video owners don’t need to follow the steps below.

If there is no active accommodation request, costs and implementation of captioning services are the responsibility of video owners – although the UW currently has an opportunity for free captioning (see below). Caption transcripts can be generated manually, or by using the UW caption provider for increased accuracy, faster turnaround time, and educational discount pricing. Panopto also provides free machine-generated captions which will need to be edited to ensure accuracy.

Free Captioning

If you have course-related, widely-available recordings which will be used multiple times, have them captioned for free. To apply, simply fill out the captioning services form.  If you have had a request for accommodations, your video is not eligible for this funding, instead work with UW Disability Resources for Students or the Disability Services Office.

Notes: If you plan to make your videos widely available (e.g., beyond the scope of your classroom), consider FERPA policies. In addition, consider posting such videos outside of Panopto, to spare the UW the cost of usage fees.

Captioning for a Fee

If your recordings don’t qualify for free captioning, contact for more information about how to set up a caption service account with Panopto.

Last reviewed January 9, 2020