UW Google Changes Project

Last updated: June 21, 2023

Stock image of a person with a laptop overlayed with the following message: ACT NOW August 29, 2023 UW Google service will be removed from ALL Shared UW NetIDs All UW Google Shared Drives without a UW employee manager will be deleted

Act now to preserve Google content and access

If your unit or department is currently using UW Google with shared UW NetIDs, you will lose access to your data starting Aug. 29. Act now to migrate your work, including any content in YouTube channels and third-party apps and services connected to a Shared UW NetID.

 

  1. Review the list of Shared UW NetIDs that you own.
  2. Review the Google Changes Checklist, Migration Tool Options for UW Google Content and Google Changes Common Use Cases information directly below.
  3. Create your migration plan and complete before Aug. 29.
    NOTE: YouTube channels must be converted to a Brand Account. This process must be initiated no later than Aug. 12, 2023.

 


 

Project Overview

Major changes to UW Google

With the recent finalization of UW-IT’s contract with Google, the University of Washington has entered into a new four-year agreement to upgrade UW Google from Google Workspace for Education Fundamentals to Google Workspace for Education Plus.  UW Google will continue to be offered as a service to the University of Washington, though users and business processes will be impacted due to Google’s service changes.

Not every impact has been identified. Please note that these dates are accurate to the best of our knowledge but could change considering new developments from Google.

Notable impacts include:

All UW Google accounts for Shared UW NetIDs will be deleted August 29, 2023

Using Shared UW NetIDs with UW Google is against the Google Workspace & Cloud Identity Acceptable Use Policy.

All UW Google accounts & data for Shared UW NetIDs will be deleted on August 29, 2023 (revised from original date of September 5, 2023).

All UW Google accounts will be subject to a storage quota of 100 GB in June 2024

UW Google is moving to a shared storage pool, used by all UW Google accounts. Based on the terms of our new contract and usage analysis done by the UW Google team, we have set a user storage quota goal of 100 GB per user. According to usage analysis, this limit represents a ceiling far above what most individual users generally require. This limit will continue to be reevaluated as usage patterns change or if the shared storage pool becomes critically low on space.

All UW Google accounts must be below 100 GB of storage by June 11, 2024.  All accounts in violation will be deleted.

UW Shared Drives will be fee-based and require UW employee management

In response to the changes implemented by Google, UW Google Shared Drives will become a fee-based service beginning in July 2024. Storage tiers, quotas, and rates for Shared Drives will be announced later in 2023, but well enough in advance for departments to budget the costs for the upcoming year.

Additionally, beginning August 2023, UW Google Shared Drives will require a current UW employee in the Manager role who will be responsible for risk management, records management, data privacy, and budget approval reasons. UW employees must use their UW email address (@uw.edu) in the Manager role; non-UW email addresses, including personal @gmail.com addresses, are not sufficient.

Project timeline

July 13, 2023 from 1-2 PM — UW Google Zoom Drop-in Session #4

Email help@uw.edu with subject: “UW Google Changes Project drop-in session #4 Zoom meeting link” to receive the Zoom meeting link for an informal Zoom drop-in session for project Q&A.

August 29, 2023 — Restricted Shared Drives deleted

Restricted Shared Drives and all files within them will be permanently deleted.

August 29, 2023 — Shared UW NetID UW Google accounts & data deleted

UW Google accounts and all associated data for Shared UW NetIDs will be permanently deleted.

June 11, 2024 — All UW Google accounts set to 100 GB storage quota

All UW Google accounts will be set to the final 100 GB storage quota. Accounts in violation will be deleted.

Click here for project changes to date

FAQs

How do I know if I am impacted?

Personal UW NetID Google account approaching 100 GB storage quota

UW-IT will contact UW NetIDs with personal UW Google accounts exceeding 80 GB of storage via email, with more instructions and next steps. If you are not using over 100 GB of storage, no action is required.

Learn how to manage data stored in your UW Google account

Shared UW NetID with a UW Google account

UW-IT will contact UW NetIDs that are owners and/or admins for Shared UW NetIDs with UW Google accounts via email, with more instructions and next steps. Please make sure the accounts listed as owners and administrators are configured to receive email.  If you are using a UW Group to define administrators, please make sure to enable either “UW Google Apps” or “Exchange email” on the UW Group and allow emails sent to the group from help@uw.edu.

If the UW Google account is no longer needed, the owner should remove provisioning of UW Google services for the account using the Provisioning Request Tool at https://provision.uw.edu/

Restricted Google Shared Drive

Shared Drives are subject to deletion when there is no currently employed UW Employee’s UW Google account (@uw.edu) in the Manager role.

UW-IT will contact UW Google accounts and other Google accounts (e.g. consumer @gmail.com accounts) that are members of Google Shared Drives that will be restricted and then deleted according to the Shared Drive deletion policy.

Can UW-IT help me move my data?

We are developing documentation to assist impacted UW Google users with self-migration. Unfortunately, due to limited resources, UW-IT is unable to offer individualized data migration consulting or assistance at this time. Your department’s IT group is your best resource for assistance and recommendations.

UW-IT is currently working with vendors to determine the feasibility of providing a tool to migrate data from UW Google to an alternative repository. We will communicate about any available solutions as soon as possible.

UW employees can access UW Google account storage use information via Productivity Platforms Stats (aka PPlat Stats) for UW Google accounts of UW employees and Shared UW NetIDs to help plan UW Google migrations.

Alternatives to UW Google for Shared UW NetIDs

For those impacted by the Google Changes Project who have determined that UW Google services will no longer meet their needs, the link below provides information on an alternative solution:

Access UW Google account storage use information

We are providing access to UW Google account storage use information for UW Google accounts of UW employees and Shared UW NetIDs. This data is available via Productivity Platforms Stats (aka PPlat Stats). Access to PPlat Stats is restricted to UW employees only and data should not be shared with anyone other than a UW employee needing it for their job responsibilities. This data also should not be shared outside of the UW.

Click here to request access to PPlat Stats

UW Google changes to date

The following UW Google changes have been made to date:

Why did Google make these changes?

We can only speculate that the cost of offering unlimited storage to their customers drove these changes by Google. Most users in higher education use the platform for everyday collaboration using shared documents, though a small percentage of users have capitalized on the previous “free and unlimited” nature of the product to meet high-capacity storage needs, leading to exponential growth in overall data storage. Some examples of these uses include:

  • Large video libraries
  • Departmental backups
  • Machine images
  • Massive research data sets, often produced by data streams from technical instruments

It is worth mentioning that individuals and groups that have used UW Google to meet their high-capacity storage needs have done nothing wrong. However, we believe this usage did inform Google’s decision to end their offer of unlimited storage. Google now indicates that it intends Google Workspace for Education to meet the needs of “everyday collaboration.” For high-capacity storage usage, Google offers storage services through its Google Cloud Platform (GCP), similar to other cloud storage offerings such as Amazon Web Services (AWS) and Microsoft Azure.


Additional Information

Changes to funding of UW Google

UW-IT has offered many iterations of UW Google to campus since 2008. Since that time, the costs to support and maintain infrastructure for providing Google services have been centrally funded. This funding, however, did not include the purchase of Google services above the “free” level of Google’s education offering.

However, in early 2021, Google announced significant changes to their education offering, discontinuing “G Suite for Education” and replacing it with “Google Workspace for Education“. Alongside this name change came additional changes to technology, policy, and licensing. Notably, Google announced that their Google Workspace for Education Fundamentals offering would no longer offer unlimited storage and would instead offer a significantly reduced level of storage. Google also announced that the use of shared and business accounts (aka Shared UW NetIDs) with Google Workspace for Education was prohibited.

After several months of negotiation, in late 2021 UW-IT signed a four-year contract with Google for Google Workspace for Education Plus, which grants the UW a significant increase in our total shared storage for UW Google (though still not unlimited), along with several other administrative and technical improvements.

Resources

Help

Please contact the UW-IT Technology Service Center at help@uw.edu or 206-221-5000 with questions about the UW Google Changes Project.