Online Chat

Last updated: January 23, 2023
Audience: All UW

Live-agent chat connects you with customer service professionals in the UW-IT Service Center for real-time support. Chat is available Monday-Friday, 8 a.m. to 5 p.m., excluding UW holidays.

Click on the button below to start a chat. Provide your UW NetID, first and last name, and the best way to reach you if you are disconnected from the chat agent. If you are reporting an incident or service outage, please submit this form instead of starting a chat.