Online Chat

Last updated: June 16, 2023
Audience: All UW

Live-agent chat connects you with customer service professionals in the UW-IT Service Center for real-time support. Chat is available 24/7, 365 days a year. Due to staffing constraints, chat may be unavailable at times. Please call 206-221-5000 for immediate phone assistance.

  • For more information about what the UW-IT Service Center supports visit our Get Help page.
  • If you are reporting an incident or service outage, fill out the “Submit an Incident Report” form on UW-IT’s Service Status Page.
  • Chat agents can only help with UW-IT services. If you inquiry is not related to a UW-IT service, we recommend searching UW contacts┬áto find information specific to your needs.

Click on the button below to start a chat. Provide your UW NetID, first and last name, and the best way to reach you if you are disconnected from the chat agent.