Permissions Required to Add a Shared Mailbox
To add a shared mailbox in Outlook you first need to be granted Full-Access/Send-As permission on the mailbox. To make the process both user-friendly and easily auditable, we require our users to setup an exchange-enabled UW Group to manage these permissions. We have further instructions and guidance on that process below.
If you’re unsure if you have the appropriate permissions to access a mailbox, you’ll want to reach out to the mailbox’s owner to verify that they have added you to the appropriate group. If you are the mailbox’s owner and need to setup a group to manage access to a shared mailbox, follow the instructions below.