Google Hangouts & Google Chat Disabled

Last updated: August 15, 2022
Please note: As of 8/25/21, the creation of new UW Google accounts for Shared UW NetIDs and the creation of new Google Shared Drives has been disabled. Additional changes to UW Google are likely. For more detail and regular updates, see UW Google Changes Project.

Overview

Google Hangouts and Google Chat are disabled in UW Google.

Google Hangouts

As of March 2022, Google is in the process of shutting down Google Hangouts.  Google’s intended replacement for Google Hangouts is Google Chat.

Google Chat

As of March 2022, the UW Google service team disabled Google Chat because of issues related to:

  • accessibility
  • data management
  • data retention capabilities
  • eDiscovery

The UW Google service team will continue to press Google on resolving the above issues. Unfortunately, we cannot offer an estimate for when the issues will be resolved by Google.

Alternatives

Alternatives to using Google Chat with a UW Google account include: