IT Connect

Information technology tools and resources at the UW

Panopto FAQs

Log in to Panopto to create or view recordings.

Getting Started 

What is Panopto?

Is there any Panopto training?

Can I log in with a shared UW NetID?

How do I make my Panopto recordings available to people in my course?

I am supporting an instructor using Panopto. Can I get administrator or support-level access to Panopto?

Panopto and Canvas

How do I embed Panopto recordings in Canvas?

If a course is jointly listed in the time schedule how will it appear in Panopto?

Why is my Canvas course not showing in Panopto?

When will a course I’m teaching become available in Panopto?

Will Panopto show courses I taught in previous quarters?

Recording

Can I upload an external video file such as a .mp4, .wmv, .mov, etc.?

Is there a place on campus where I can make recordings?

Can I create a recording if I am not currently connected to the Internet?

If the recorder isn’t open, will my recording upload?

Can I schedule a Panopto recording?

What connector should I use with my laptop in a room with automated lecture capture?

Where is the Panopto remote recording software available?

Can I capture my Keynote presentations and what version can I use?

Sharing

How do I share recordings in Canvas?

Can I add UW groups to a Panopto recording or folder?

How do I share my recordings?

What are other sharing options?

Can I use copyrighted materials in my lectures?

How do I copy recordings from one academic quarter to another?

General Questions

How do I find out about changes and new releases to Panopto?

Does UW Panopto offer full Panopto functionality?

What is the appropriate use of personal folders?

Getting Started

What is Panopto?

Panopto allows for easy recording and sharing of courses, lectures, and presentations. Panopto is designed to simplify the lecture-capture process. Recordings in Panopto are viewable on most web browsers and mobile devices.

Is there any Panopto training?

Yes! The workshop schedule can be found here: https://itconnect.uw.edu/learn/workshops/

If none of the scheduled workshops meet your schedule you can email help@uw.edu to schedule a consultation.

Can I log in with a shared UW NetID?

Shared NetIDs are not supported by Panopto. The same function can be done by sharing folders with another NetID. Learn how to share folders and recordings with other UW NetIDs.

How do I make my Panopto recordings available to people in my course? 

Panopto recordings are automatically available to all members of a course via the Panopto Recordings tab in Canvas.  You do not need to have your course content in Canvas to use Panopto. All you need to do is to publish your Canvas course to establish access for your students.

I am supporting an instructor using Panopto. Can I get administrator or support-level access to Panopto?

Panopto user permissions and course folders are inherited from Canvas. If you need creator-level access to a Panopto folder, the instructor of the course can add you to Canvas in one of the following roles: Teacher, TA, Designer, Librarian, or Guest Teacher. See more details about Canvas roles.

See instructions for sharing. If you need a folder to do test recordings, you can use a personal “My Folder” which you can be access at uw.hosted.panopto.com.

Panopto and Canvas

How do I embed Panopto recordings in Canvas?

Within your Canvas course, you can embed a recording into a Canvas page (this is in addition to the Canvas navigation menu). Note, however, that if you plan to use course content in future quarters, you must copy and move Panopto recordings to the new instance of your Canvas course. If the pages are simply copied, the embedded videos will not be viewable by students in the new Canvas course. Follow these instructions from Panopto.

If a course is jointly listed in the time schedule, how will it appear in Panopto?

Panopto folders are synced up to your Canvas courses. If your course is cross-listed in in the time schedule, you will only see one Canvas course and one Panopto folder.  This course and folder will have the name of the parent course (whichever course comes first alphanumerically).

If you intend to manually cross-list your Canvas course, please email help@uw.edu first with questions prior to cross-listing in Canvas. For more details, see the note for Panopto users on the Canvas Cross-listed courses.

Why is my Canvas course not showing in Panopto?

Panopto receives course folder information from UW Canvas.  You will need to publish your Canvas course and click on the Panopto Recordings tab in Canvas to ensure the connection to Panopto. Publish your Canvas course.

If you are not listed as the instructor of record for a course in the UW Time Schedule, you will not have access to the course. In order to be listed as the instructor of record you will need to contact your departmental time schedule coordinator.  

When will a course I’m teaching become available in Panopto?

Courses are automatically provisioned well in advance of the beginning of each quarter. Canvas courses are generally available as soon as the official Time Schedule for the upcoming quarter is released. See more information about course availability. In order for your course to become available in Panopto, you must publish your Canvas course.

Will Panopto show courses I taught in previous quarters?

Panopto receives course folder information from UW Canvas. If your course from a previous quarter is still published in Canvas, the course folder will show in Panopto.

Recording

Can I upload an external video file such as a .mp4, .wmv, .mov, etc.?

You may not upload external files to Panopto. However, Canvas, UW YouTube and UW Google Drive can be used to upload and host these recordings.

If your video library is large, see http://mediaamp.org for information about MediaAMP™, a digital asset management and distribution platform; contact info@mediaamp.org to discuss solutions.

Is there a place on campus where I can make recordings? 

Yes! Odegaard room 320 was recently remodeled to allow self-guided, high quality lecture capture recordings. The room is free of charge and is reservable.

In addition, you can schedule recordings in several classrooms. Learn more about scheduled recordings.

Can I create a recording if I am not currently connected to the Internet?

Yes, if you have logged in to the Panopto Recorder while connected to the Internet and not logged out.  Choose “Offline Recording” folder.  After your recording is finished and you have connected to the Internet, click on the recording and selection a destination folder.  Click upload to complete the process. See instructions for recording offline.

If the recorder isn’t open, will my recording upload?

If you are using the Windows recorder, yes. The Windows recorder has a background uploading service that will transfer data to the server as long as the recording computer is on.

The Mac recorder does not have this service at this time.

Can I schedule a Panopto recording?

If you teach in a classroom that supports the automated Scheduled Lecture Capture (the rooms with an Automated Panopto Recorder in the classroom list), you may use the Recordings Scheduler in Canvas to schedule some or all of your classes for recording. You can change the schedule at any point during the quarter as needed for upcoming classes. You may also select to record specific times during your class session, for example, recording only the first hour of class when you are lecturing. For more details, see our help page, Schedule Lecture Capture (Automatically, via Canvas).

What connector should I use with my laptop in a room with automated schedule lecture capture? Where is the Panopto remote recording software available?

You will need to connect your laptop to the classroom VGA input if you want to record your presentation.  

Most contemporary Mac laptops and some Windows laptops have HDMI, Mini-DisplayPort, Mini-DVI or Thunderbolt ports that allow you to connect an external display or classroom data projector using a cable. When a laptop is connected to a classroom presentation system via one of the ports listed above, the Mac and some Windows laptops output a copy-protected signal that cannot be recorded.

An adapter will allow you to connect your laptop port to the classroom presentation system via the VGA input cable at the podium. VGA does not pass audio, only the display. A stereo mini cable at the podium will pass audio when connected to your Mac laptop.

Where is the Panopto remote recording software available?

UW-IT does not support remote recording for individual users.  Remote recording software is installed only on select classroom computers, integrated with the room’s AV system.

Can I capture my Keynote presentations and what version can I use?

Panopto can capture most Keynote presentation. For more details, see Panopto Keynote Compatibility.

Sharing

How do I share recordings in Canvas?

UW Panopto is now built into your Canvas course. The course navigation menu in your Canvas course includes a link called Panopto Recordings. Members of the course can click this link to see recordings saved to the course.

Can I add UW groups to a Panopto recording or folder?

Adding UW groups to Panopto recordings is done using Canvas. UW Panopto receives course enrollment data from UW Canvas. By adding UW Groups or individual NetIDs to the published UW Canvas course connected to your UW Panopto folder, you will update permissions in UW Panopto. Learn how to add people to your Canvas course.

How do I share my recordings?

You can share Panopto videos with a Gmail address, UW NetID, UW Group, or UW courses. Learn how to:

What are other sharing options?

In new recordings, RSS feeds and podcasts are disabled by default. To turn them on in Panopto, go to the folder-level settings on the top right of the page, select Settings, select Settings again, and then check the Enable Podcast Feed checkbox. To allow downloads, change the drop-down selection from the default of No one to Authenticated users with access.

See the UW Copyright Connection for information on copyrights. The Teach Act, signed into law in October 2002, specifies “how far educational institutions must go in preventing copyright infringement.”

How do I copy recordings from one academic quarter to another?

They do not move with your canvas course import. You can copy your recordings in a batch and move them.

General Questions

How do I find out about changes and new releases to Panopto?

To receive email updates, please sign up for our lecture capture news mailing list. We also post updates on the UW Panopto Updates page, and Panopto publishes release notes and notifications on the Panopto Forums page.

Does UW Panopto offer full Panopto functionality?

The following Panopto features are not offered to UW users:

  • Upload of WMV, AVI, MP4, MOV, MPG, 3GPP, GoToMeeting videos, or other externally created video files to Panopto
  • Google analytics
  • Moodle, Blackboard, WebCT, Sakai, Desire2Learn, and Angel integration
  • Drag and drop Camtasia upload to Panopto
  • Department-specific custom branding

What is the appropriate use of personal folders?

Panopto is meant to be used for educational purposes only. UW students, faculty, and staff may create recordings, put them in personal folders, and share them with UW audiences. Students can create recordings as part of class assignments; staff can create training videos for UW students and employees; and, of course, instructors can create recordings for students. Use outside of these general guidelines, for example with non-matriculated students or public audiences, is not considered appropriate. Be aware of copyright issues, and always properly credit the originator of any content.