IT Connect
Information technology tools and resources at the UW

Email clients for UW Exchange Online

Email client options

UW Exchange Online (UW Office 365) can support a wide variety of email clients, allowing you to use the interface you are most comfortable with.

However, Microsoft provides both the most reliable experience with Outlook Web App (OWA) and the richest experience with the Outlook desktop email client (available via the UW Microsoft Office 365 ProPlus license). Other email clients such as Apple Mail, Mozilla Thunderbird, etc. offer a limited feature set by comparison and are unsupported.

UW-IT supports Outlook Web App (OWA) and Microsoft Office 365 ProPlus Outlook 2016 (32-bit) for Windows and Mac, configured with one UW Exchange Online account per profile, and with the account configured as an Exchange account (not IMAP or POP).

Any other configuration will need to be supported by an Organization Exchange Support Group (OESG).

Supported email clients

Recommended email client for mobile devices (some configuration help available)

Unsupported email clients