MyIT budget release
Jun. 12, 2015
A MyIT release which permits adding budget information for group directories and default budgets for users and desktops is now available. What and When: As of this morning, MyIT includes new capabilities to set budget information along with some other updates.…
MyIT release includes estimated FY16 costs
May. 28, 2015
A MyIT release which includes estimated monthly FY16 costs is now available. What and When: As of Wednesday, MyIT includes new information on the “IT Things I Own/Manage -> Nebula Departments” page, aka https://support.nebula.washington.edu/myIT/myNebulaDepartments.aspx. Department contacts will see 4 new columns…
Preliminary FY16 rates
May. 22, 2015
Preliminary FY16 rates for the Nebula Managed Desktop service are available. What and When: As of late yesterday, preliminary FY16 rates for the Nebula Managed Desktop service were submitted to Management Accounting & Analysis (MAA). MAA provides final review and approval…
Update to MyIT portal published–please verify department contact and provide active users for your department
May. 07, 2015
The MyIT portal has been updated. What and When: This morning, several changes to the MyIT portal were published. The changes included are: Nebula Departments page – new. You’ll find this under the left-nav bar, under ‘IT Things I Own/Manage’.…
Nebula Managed Desktop service catalog update
Mar. 23, 2015
A change to our service catalog entry occurred. What and When: On Saturday, March 21st an updated service catalog entry was published at https://depts.washington.edu/uwtscat/manageddesktop. What you need to do: Nothing. This is purely an advisory to you that we’ve updated…
Nebula phone practice change: 4/6/15
Mar. 19, 2015
A change to our phone practices is planned. What and When: On Monday, April 6th Nebula will change its phone practices. When you call the UW-IT Service Center (221-5000), the service center staff will do the same initial triage they’ve…
Spring 2015 Customer Meeting
Mar. 09, 2015
Thanks to everyone who joined us for the customer meeting! Our initial foray into recording the meeting failed, so we don’t have a recording to share. But we’ll try again next time, hopefully with more success. Here are some notes from the meeting. —————–…
Nebula Newsletter March 2015
Mar. 09, 2015
Welcome to our first semi-annual Nebula service newsletter, which brings you valuable updates and information to help you make the most of our services. Because this is our initial newsletter, we are sending it to all Nebula users. We hope you’ll opt…
Nebula billing change
Jan. 26, 2015
A small change is planned to how Nebula does billing. What and When: Beginning with the bill you receive in February, Nebula desktops will show up in the non-recurring portion of your bill. What you need to do: Nothing. J…
New mailing list & communication practices for Nebula
Dec. 04, 2014
We’ll be making a couple changes to the way the Nebula service communicates with you. This mailing list will continue to function as a 1 way communication channel for important announcements. This will continue to include things like changes to the…