IT Connect
Information technology tools and resources at the UW

UW Zoom Video Conferencing


Available for: Instructors Students Staff

Sign in to UW Zoom

New to Zoom? Watch a quick video on how to download and sign into Standard UW Zoom (not HIPAA) 

Questions about Zoom? The UW Technology Support Desk is currently experiencing a high volume of support requests as classes move to fully online. If you have general questions about Zoom, you may obtain an answer by contacting Zoom support directly.

  • Zoom Support Phone Number (U.S.): 888-799-9666, ext. 2 (If you are outside the U.S., go here and scroll down to Support Process for a list of international numbers.)
  • Submit a support request online
  • Use Zoom’s web chat:
    1. Sign into Zoom at
    2. Go to your Profile page.
    3. Look for a blue Help icon in the bottom right corner of the screen. Click the icon to start a web chat support session.

About UW Zoom

Zoom unifies cloud video conferencing, simple online meetings, group messaging, and provides the option to record. Zoom offers high quality video, audio, and wireless screen-sharing across Windows, Mac, Linux, Chrome OS, iOS, Android, Blackberry, Zoom Rooms, and H.323/SIP room systems. Zoom provides HIPAA- and FERPA-compliant video collaboration.

UW Zoom Pro

UW Zoom Pro is now free to current faculty, students and staff.

Host online meetings of unlimited duration with up to 300 participants.

Sign in to UW Zoom

If you use Zoom to provide medical care or to discuss patient data, sign in to HIPAA UW Zoom Pro.

Zoom helps you to

  • Participate in group video chat during online class sessions
  • Host virtual office hours
  • Collaborate remotely on research
  • Share screens and host real-time video conversations
  • With a paid add-on, host live web broadcasts to thousands of people worldwide
  • Record to the cloud or computer for easy sharing (storage for 1 year)

Zoom is compatible with room systems 

With a paid add-on, Zoom can connect with SIP- or H.323-based video conference devices such as:

  • Polycom
  • Lifesize
  • Cisco

Zoom is mobile friendly

Connect on the go with Zoom iPhone and iPad app and Zoom Android app

Zoom includes a phone conference line 

A free phone conference line is included with your Zoom Pro account. Participants of your web conference can simply dial a phone number and code to enter your meeting. This is helpful if internet access is not available for participants.

UW Zoom Support


Register for a live UW Zoom training session

Zoom also hosts live training sessions. Register here

Watch a recording of the webinar 'Introduction to UW Zoom' -- recorded January 10, 2018.

Introduction to UW Zoom webinar, recorded January 10, 2018.

link to watch video: "Hosting effective meetings and webinars with engaged participants.

Hosting effective meetings and webinars with engaged participants, recorded April 11, 2018.

Online Help Center


How-to: Sign in to UW Zoom

How-to: Join a UW Zoom Meeting

Join the UW Zoom mailing list to stay up to date

Questions about UW Zoom? Contact

Last reviewed March 3, 2020