IT Connect
Information technology tools and resources at the UW


Service description

UW telephone service has been unified into the “One Rate” phone service. The “One Rate” includes a handset, integrated voicemail, Extension Connect, softphone, long distance, and outbound faxing with Centralized Faxing service. See the Service Catalog or follow the links below for more detailed information.

Telephone and communication services




Useful Videos

Telecommunications upgrade project

A major upgrade to the UW’s telecommunications systems is underway, with UW-IT implementing a new Voice over IP (VoIP) telephone service. This service will leverage a single state-of-the-art network that integrates the delivery of voice, video and data to will meet the demand for collaboration and productivity tools to support students, faculty and staff. More about the Telecommunications Upgrade Project

How may we help you?

UW Information Technology (UW IT) offers a full suite of voice and data services and solutions to meet the  communication needs of the University environment.

Follow the links on the side bar, or click on the link below to send a request to UW IT:

For urgent matters, if you do not receive a response at 206-221-5000, call the emergency backup UW IT number at 1-877-221-5005.

Name (Last, First):

Please enter the name of the person making the request, last name, then a comma, then first name.

Your Email Address

Phone Number:

Please enter the phone number of the person making the request

Your Department:

Please enter the department of the person making the request

Campus Mailbox:

Please enter the campus mailbox of the person making the request

Budget Number:

If requesting a service, please enter the UW budget number to which the service will be charged.



Please select the type of service being requested