Self-help information and documentation from UW Information Technology (UW-IT) about technology tools, services and resources is on this website, IT Connect. Check out the common tasks below to find answers to the most frequent reasons UW students, faculty and staff need help from UW-IT, or scroll down for how to contact UW-IT.
Common Tasks
Common Tasks
Workday is a cloud-based software that provides many administrative functions for the UW, including human resources and payroll, procurement and finance. Where you go for Workday help depends on what you need help with:
- Workday@UW: a curated hub for Workday information and support. Start here if you’re not sure where to find answers.
- Employee Workday Help: Documentation and support for human resources, time-tracking, payroll, and benefits processes.
- UW Connect Finance Portal: Self-service support for Workday Finance, including procurement, grant management, and other finance functions.
Contact UW-IT
Send your questions and comments about UW-IT services to our contacts below. UW-IT monitors its email and phones 24 hours a day, 7 days a week.
| Tacoma | Bothell |
|---|---|
| Email: tachelp@uw.edu Phone: 253-692-4357 More info: Tacoma IT |
Email: uwbit@uw.edu Phone: 425-352-3456 More info: Bothell IT |
In-person help
| Locations | Hours |
|---|---|
| Learning Technologies Help Desks Odegaard Undergraduate Library, Second floor |
Monday-Friday, 9:00 a.m. to 5:00 p.m., Closed University Holidays |
| Academic Technologies Help Desk Kane Hall, Basement, Room 035 |
Monday-Friday, 8:00 a.m. to 5:00 p.m., Closed University Holidays
Walk-in support available 9:00 a.m. to 4:00 p.m. |
| UW-IT Service Center
The Service Center is located in UW Tower O-2.
(ground level, west of the Security desk/elevators) Support exclusively for UW-IT services. Mailing address: 4333 Brooklyn Ave. NE, Box 359561, Seattle 98195 Interoffice mailbox number: 359561 |
Monday-Friday, 9:00 a.m. to 4:00 p.m. in person, by appointment. Closed on University holidays.
In-person help is by appointment only; before booking an appointment, please search this site first. For faster support, call us, or use the contact form at the bottom of this page. |
Send a Question to UW-IT