Information technology tools and resources at the UW
About UW NetIDs
- On This Page
- Your personal UW NetID
- Changing or resetting your password
- Other UW NetID types
Your personal UW NetID
Your personal UW NetID (and its password) provides access to many UW online services including MyUW and UW Email. Your UW NetID verifies who you are, ensures the privacy of your personal information, and restricts the use of UW resources to authorized users.
Get a personal UW NetID
View and manage your services
Set up a password recovery email address or phone
Changing or resetting your password
If you know your UW NetID, you can change your password or reset a forgotten password at any time.
UW NetID Recovery
UW NetID Password Change
To reset a forgotten password online
- You know your UW NetID. If you don’t know your UW NetID see the section below, “Recover Forgotten UW NetID.”
- You have access to your recovery email or phone, if you set one up. If you don’t have access to your recovery email or phone, contact the UW-IT Service Center at firstname.lastname@example.org or 206-221-5000. You may still be able to reset your password through this tool if you haven’t set up a recovery email or phone, but in some cases you will be directed to call the Registrar’s Office or UW-IT Service Center.
- Open a web browser and go to: UW NetID Recovery
- Type your UW NetID and click Next. If you don’t know your UW NetID see the section below “Recover Forgotten UW NetID.” Certain types of UW NetIDs (e.g. shared, admin, SCCA, FHCRC) may require you to log in with another UW NetID or your home institution credentials. Two-factor authentication is required to reset admin UW NetID passwords.
- Type the requested information and click Next.
- Click the button for how you want to receive your security code. Keep this web page open while you wait for the code. Note: If you have previously set up only secret questions for account recovery, you will see them instead.
- Type the security code and click Next.
- Type the new password in the Password box, and again in the Verify box. Click Set New Password.
- Your password is changed. You can close your browser or click Continue to go back to the recovery settings page. Note: If you used secret questions to reset your password, they will be deleted and will be prompted to set up SMS, voice, or email recovery options.
The following are common reasons you might not be able to reset your password:
- You began creating your UW NetID but did not complete the process. Visit https://uwnetid.washington.edu/newid/ to finish creating your UW NetID.
- Your NetID is disabled or password reset is not allowed. Contact the UW-IT Service Center at email@example.com or 206-221-5000.
If you need help resetting your password, please contact firstname.lastname@example.org.
Recover forgotten UW NetID
You can recover a forgotten UW NetID at the following site:
You will be asked to provide certain information based on how you are affiliated with the University.
Alternatives to online password reset
If you would rather not use the online method, there are alternatives:
Current UW faculty, staff, and clinicians can call the UW Information Technology Service Center at 206-221-5000
Changing your password by phone requires verification of your identity. You may be asked to FAX (not email) your photo ID and a phone number.
Students, student applicants, and alumni should come to the UW Information Technology Service Center with an appropriate photo ID. The Service Center staff will give you a temporary UW NetID password that you can then change to something known only to you. If this is a hardship for you, please call the Service Center.
If you obtained your UW NetID through another organization that has a relationship with the UW, such as Cascadia Community College or Fred Hutchinson Cancer Research Center, you can reset your password using the online method described above, or contact your organization’s support services to change your password.
Protect your password
Prevent someone else from using your UW services:
- Use passwords that are difficult to guess and change them regularly.
- Never tell anyone your password. UW staff, including UW Information Technology consultants, will NEVER ask for your password. Email messages that ask you to send your UW NetID and password (such as to “verify your account”) are fakes and should not be responded to.
Other UW NetID types
- Shared accounts are used when a number of people want to share the same UW NetID.
- Temporary/Visitor accounts provide a visitor or guest with access to UW’s wireless networks. Current faculty or staff can create a temporary account for their guests.
- Sponsored accounts are for individuals who are not otherwise eligible for a UW NetID and may be sponsored by any current UW faculty or staff member.
- Admin accounts are used for administering a set of workstations, servers or a domain.
You will occasionally receive a service expiration notice from the UW. This notice is for services only; not the UW NetID, password and forwarding service.
Your UW NetID account is provided for life but services (such as email, web publishing, etc.) that are available to you depend on the type of affiliation you have with the UW at a given time. You may also have multiple affiliations, so if you have questions or concerns about this, please contact the UW-IT Service Center at 206-221-5000 or email email@example.com.
No longer an active student, faculty, or staff Member?
- Your UW NetID, password and forwarding is still active. You can use your UW NetID to forward your email to your UW Google Apps account. Google Apps accounts do not expire for graduates, current or former students.
- Faculty and staff
- Your UW NetID, password and forwarding is still active. You can use your UW NetID to forward your email to another email service outside of the UW managed systems. UW Google Apps accounts will expire after you are separated from the UW in our payroll system.
- Retired Faculty, Retired Staff, and Emeritus Faculty keep their UW NetID, Gmail and UW Email (Deskmail) does not expire. Exchange email and Microsoft Collaborative Applications expire after you are separated from the UW.
- UW Extension students
- Your UW NetID, password and forward service are still active. You can use your UW NetID to forward your email to another email service outside of the UW managed systems. Most computing services expire at the end of the quarter(s) you take a UW Extension class; however, extension students will still continue to have email services available.
Your UW NetID is permanent
In general, your UW NetID is permanent and cannot be changed except in rare circumstances. For more information, send email to firstname.lastname@example.org.