UW-IT News

What is going on with your heart?

Video by Sam Han | Text by Ignacio Lobos | UW-IT Communications & Engagement

In one of your commercial flights over the Cascade Mountains, between snacks, bathroom breaks and terrible romantic comedies, did you ever stop to think about the massive engineering feat that kept the engines running?

Have you ever considered your own engine — reliably ticking away year after year?

Patrick Boyle spends a lot of time thinking about the heart and the intricate electrical system that keeps it ticking along better than a Rolex ever could.

Boyle and his team in UW’s Cardiac Systems Simulation (CardSS) Lab in the Department of Bioengineering know the heart is an amazing workhorse, but they also know things go wrong.

That’s why they are using computational tools, machine learning, artificial intelligence and the power of Hyak, the UW’s supercomputer managed and operated by UW Information Technology (UW-IT), to spot electrical abnormalities before they turn into killing strokes.

 

“One of our areas of study is atrial fibrillation (AFib), an irregular heartbeat that causes the heart to beat too fast,” Boyle said. “It affects millions of people across the world, and it’s a terrifying disease.”

“It can be present, and your heart and body can tolerate the condition, and you may not know it at all,” he said. “For many people, the first sign there’s a problem is when they have a stroke.”

As its name implies, Boyle’s lab runs computational simulations of beating hearts to better predict and prevent electrical abnormalities. By studying heart rhythm disorders — specifically atrial and ventricular arrhythmias — the lab seeks to better understand why people suffer from heart disease and move health care technology forward.

Super heavy-duty computer users

An electrical abnormality is not an easy thing to track, much less predict. And that’s where the power of Hyak comes into play. It allows Boyle and his lab to run uninterrupted studies that can shed light on what’s making things go haywire.

Patrick Boyle and two members of his team working data on a blackboard.
Patrick Boyle and his team analyze data from one of their studies on electrical abnormalities.

His lab is also using many complex open-source packages maintained by the openCARP community, whose software and code is freely available for academic purposes; and powerful new tools created by umericor, which provides cutting-edge cardiac electrophysiology simulation solutions.

“We’re grateful to have amazing software tools to use in our work, and on-premises supercomputer to crunch the data,” he said. “We’re fortunate to have a resource like Hyak. For us, a single study has enough data to consume 3 to 4 million CPU hours. That’s an incredible amount of computing power,” he said.

And he needs every bit of it. He and his team are not studying one heart. They are studying thousands of electrical permutations in hundreds of hearts, all of them beating at their own rhythm and creating incredibly complex data points that add up to an incredible puzzle that the CardSS Lab can’t wait to crack.

CrowdStrike outage resolved

Several programmers looking at computer code.From the early hours of this morning, our UW-IT team has been monitoring and recovering the Microsoft/CrowdStrike outage.

Once it was determined that this was an international outage with no harmful intent, our incident management team assembled to manage communications and connectivity. We also reached out to the Computing Directors for updates and insights to ensure that all of our user segments were informed and aligned with expectations.

The UW-IT availability issues are all resolved. SolarWinds, the software we use for monitoring and maintaining our network, is now operational but not yet in high availability. Once our team has rested, they’ll work to ensure SolarWinds returns to high availability.

We will continue to monitor the network’s health to ensure that speed, connectivity, reliability, and efficiency remain unaffected.

Traveling this summer?

If you’re about to hit the road, don’t forget to set up your devices with eduroam, the UW’s preferred Wi-Fi app. It’s secure and encrypted, but better yet, it’s accepted at more than 30,000 points across the globe. Check it out!

UW-IT chooses AVP to lead new People & Culture Division

Group photo of the Brodsky family at a baseball game.

By UW-IT Communications & Engagement staff

When Bethany Brodsky is not operating as an HR executive — solving tough people problems and coaching those around her to do the same — you will likely find her busy with various activities, most involving her family and her community.

One meaningful role her family has played has been as a host to refugees from Afghanistan and other politically troubled places across the globe.

For refugee families, learning how to navigate a new country, learning a new language, and adapting to new norms can be emotionally difficult — and often an exciting journey as well.

In this context, culture is all too important for Bethany, her family and for refugees. As a host family, new immigrants have someone they can trust as they navigate new ways of doing things. For Bethany and her family, helping people on their journey to new lives has been an eye-opening and a mutually rewarding experience.

That ethos is reflected in Bethany’s professional choices, where people always come first. Over the years at different companies, she was immersed in leading culture change — advocating for healthier workspaces, mapping career development for staff, building cohesive talent strategies for organizations, and coaching leaders on thoughtful growth and change.

This week, Bethany starts a new chapter in her career, as Associate Vice President of People & Culture — also a brand-new division within University of Washington Information Technology (UW-IT).

“It’s an incredible opportunity to be able to step into a brand-new role and brand-new division that puts people first,” Bethany said.

“It’s clear that UW-IT has highly competent, talented individuals who really care about the University,” said Bethany, who endured a rigorous interview process, including a forum attended by about 100 UW-IT staff and leaders. “I see my job partly as helping clear the way for talented and capable teams within UW-IT to do their best work on behalf of the University.”

Her goals and insight impressed UW leaders and staff during the competitive interview process.

“Bethany’s leadership style is grounded in vision and empathy, aligning with our goals and the journey we are on,” said Andreas Bohman, vice president and chief information officer for UW-IT.

“Her skills and insights will be crucial as we continue to evolve and strengthen our organization,” Andreas said. “We believe Bethany is the leader UW-IT needs, and we are excited for the fresh perspectives and energy she will bring to our team.”

New division seeks to empower UW-IT staff

The People & Culture Division is a product of UW-IT’s extensive reorganization, which got under way in 2022. UW-IT staff asked for more support and clear values, which the new division seeks to deliver.

Today, UW-IT as an organization has chosen a set of core values to foster a healthier organization. In turn, these values are meant to guide UW-IT in support of UW’s mission, how UW-IT goes about its work and how its staff collaborates with one another and the UW community.

“UW-IT’s People & Culture division aims to ensure that our workforce is set up for success, and to maximize the value of our human capital,” Andreas said. “Bethany will help us achieve those goals.”

Bethany has a strong background in talent development and organizational strategy and accomplished important goals at Netflix and Evernote.

“Her experience in creating a learning and development function at Netflix and leading a global talent initiative at Evernote showcases her strategic thinking and dedication to professional growth,” he said.

Is your email forwarding working?

We are getting a lot of questions about email forwarding issues. We are not disabling email forwarding for @uw.edu domains, but you may still be affected by actions being taken by commercial email companies. Stay informed!

New UW-IT infrastructure directors take on critical roles to better serve UW

Three units within UW-IT’s Infrastructure Division critical to the University of Washington’s business functions now have new leaders — a key step in a major reorganization that was completed in late 2023.

Scott Bingham is Director of Microsoft Platforms, a new unit in UW-IT; David Cox is Director of Computing and Storage; Joby Walker is Director of Infrastructure Tools.

Strengthening UW’s partnership with Microsoft

UW students, faculty and staff rely on multiple IT tools and apps to accomplish their work, but over the years, as the University has sought to streamline its offerings, Microsoft tools have grown in importance.

Photo of Scott Bingham is Director of Microsoft Platforms
Scott Bingham, Director of Microsoft Platforms

“With our new Microsoft Platforms unit, we aim to elevate our partnership with Microsoft and maximize the value of Microsoft technologies for University business,” said Bin Guo, Infrastructure’s associate vice president.

“Scott will help us to strengthen our partnership with Microsoft, and at the same time, work with other UW-IT teams to curate relevant Microsoft technologies and continue to deliver premium services to our community,” she said.

Scott brings broad technical expertise across applications, infrastructure, program and project management, and IT operations. “And he is proficient in bringing together technology and business strategy to solve unique challenges,” she said.

Scott is no stranger to UW, where he received a Computer Science degree. He has more than 20 years of experience leading technology teams delivering high-value digital solutions and services.

For the last 12 years, he served in various IT leadership roles at Seattle Children’s, and most recently has led the IT Operations department, where he implemented and supported a large portfolio of digital solutions and services across the Hospital, Research Institute and 40 remote clinical sites.

Scott is also the founder and president of Housing Solutions for Hope (HS4H), a Seattle Children’s non-profit — showcasing his deep passion for Diversity, Equity, and Inclusion (DEI) in support of under-represented communities.

Cutting-edge computing and storage solutions coming to the UW

The Computing and Storage unit also will play a critical role as the University seeks new business solutions in the short- and long-term, Guo said.

Photo of David Cox, Director of Computing and Storage
David Cox, Director of Computing and Storage

“We are at a pivotal point of leading the university into the next era, and the Computing and Storage unit continues to play a key role in that journey,” Guo said.

“This includes a few major efforts like defining and driving the implementation of next generation student systems in collaboration with our partners in the Data and Applications Division, modernizing of our on-premises storage solutions and expanding our computing environment to the cloud.

David is well known around UW, where he has been contributing to its mission in different roles and capacities for more than 30 years — with outstanding results. He has diverse technical knowledge and experience as well as leading teams in various areas.

“It’s a super exciting journey ahead and we are glad to have David onboard,” she said.

Infrastructure tools key to smooth University business operations

The Infrastructure Tools team already has played an instrumental role in Finance Transformation by enabling UW Connect (ServiceNow) to be the enterprise customer support platform, Guo said.

Joby Walker, Director of Infrastructure Tools.
Joby Walker, Director of Infrastructure Tools.

Under Joby’s leadership, she expects the unit will continue to scale up the capabilities to enable more business workflows and onboard more university customers efficiently.

UW-IT also oversees a vast portfolio of tools to support the management of the backbone IT infrastructure for the university, including project management and developer tools. But as University priorities change, the Infrastructure Tools unit will play a key role in building a solid roadmap for years to come.

“Joby is perfect for this role,” Guo said. “He has been contributing to UW’s mission in different roles and capacities for more than two decades and he has a great track record of delivering outstanding results in an extremely collaborative and pragmatic manner.”

“He also brings diverse technical knowledge and experience and is a great example of the embodiment of our three core values — invested, compassionate and team player.”

“I am confident that Joby will help us lead through this growth and pave the way forward,” Guo said. “It’s a super exciting time.”

Leadership changes reflect UW-IT’s path to a dynamic future

Photo of Bin Guo, Associate Vice President, Infrastructure Division
Bin Guo, Infrastructure Division AVP

In the past year, UW-IT has transformed itself and created new divisions and units, committing itself to a new work model focused on the people who depend on IT tools and services.

The new hires and units, Guo said, go a long way to fulfilling Infrastructure Division’s mandate. As part of its work, various units design, implement and support essential IT infrastructure services and technologies that are indispensable to carrying out the University’s mission.

They include the University’s wired and wireless networks, telecommunications services, computing and storage services, infrastructure tools and service delivery platforms. At the same time, Infrastructure works closely with other divisions in UW-IT to ensure the right IT solutions are in place. See where Infrastructure and its units fit within UW-IT.

“We are very excited to have such committed leaders in UW-IT,” Guo said. As UW-IT continues to position itself to better serve the University’s mission, we need a strong vision to get us there.”

New research computing division gets strong leader

Portrait of Xiao Zhu, UW-IT's new Research Computing Division leader

 

By UW-IT News & Announcements

Xiao Zhu, a research computer expert with the knowhow to help other researchers across the University of Washington to meet their evolving computing needs, is UW-IT’s new Associate Vice President for Research Computing.

“It is my belief that Xiao will skillfully support the UW in its role as a world leader in research,” said Andreas Bohman, UW-IT’s Vice President for UW Information Technology and CIO. “I am also confident that Xiao’s commitment to fostering innovation, collaboration and diversity in higher education will be a significant contribution to the UW’s mission and vision.”

Zhu was chosen from among a strong field of finalists to lead the new Research Computing Division in UW-IT, which reorganized in the past year to better serve the University’s needs.

UW and UW-IT leaders recognize that research computing is a key differentiator for the UW and it needs to continue to grow in this area to meet the needs of an innovative and fast-moving research community.

The Research Computing Division’s primary mission is to empower and facilitate groundbreaking research, foster innovation and support researchers across the university.

One of its goals is to provide the best computing resources available, in-house tools and expertise and unwavering support to everyone, whether they’re seasoned researchers or students just getting under way.

Through its new division, UW-IT is committed to enabling best practices that not only enhance the quality of research outcomes but also mitigate funding risks associated with computational endeavors.

“I am thankful to everyone who participated in the selection process,” Bohman said. “I especially appreciate the work from the recruiting firm Next Generation Partners, LLC and the search committee chaired by Xiaosong Li, Associate Vice Provost for Research Cyberinfrastructure, and made up of leaders across the University.

Xiao’s experience, in both the private and public sectors, encompasses research computing leadership, deep technical expertise, and securing external funding for research infrastructure.  Most recently, he served as Senior Technical Consulting Engineer at Intel, where he was immersed in innovative technologies that support research computing.

Xiao’s education includes earning a Ph.D. in Computational Chemistry from the University of Wisconsin-Madison and an MBA from Purdue University, his employer prior to Intel. Xiao also holds a Bachelor of Science in Polymer Materials and Engineering from the University of Science and Technology of China.

While at Purdue as a Senior Research Scientist, Xiao designed and delivered cost-effective services to meet the evolving cyberinfrastructure needs of researchers, including the deployment of GPU resources for ML/AI. He also played a pivotal role in securing over $20 million in funding from the National Science Foundation, which facilitated deployment of the Anvil Supercomputer for the national science and engineering community.

Additionally, at the Texas Advanced Computing Center, Xiao was instrumental in deploying and later enhancing one of the world’s most powerful supercomputers at the time, while providing support to scientific computing communities.

Keep Duo Mobile updated; Duo no longer supporting earlier mobile device operating systems

Android devices using operating systems 9, 8 and Apple devices using iOS version 13 or earlier will no longer be able to download the latest version of Duo Mobile nor receive Duo Mobile maintenance fixes and security updates, starting Feb. 9, 2023. Please keep Duo Mobile updated. Make sure your devices’ operating systems are up to date so that you can update Duo Mobile to its latest version, and so that your device can receive Duo’s security and maintenance fixes.

New Year, New Devices: Top Five Apps to Set Yourself Up for Success in 2024

Ring in the New Year with the ultimate digital toolbox for your new smartphones, tablets and laptops! The UW offers many software downloads for students, faculty and staff. But if you don’t know where to start, here are the top five to set yourself up for success with your new devices.

Students

1. Scout

Find study spots, campus food, and tech items with Scout, available as both web and mobile apps. Filter study spaces by criteria such as lighting, ambient noise, proximity to food and availability of amenities to find the perfect match at all three campuses.

Students, Faculty and Staff

2. MyUW

Get all things UW right at your fingertips with the MyUW mobile app. It’s perfect for accessing everyday resources without having to sign in with your UW NetID every time.

3. Husky OnNet

Husky OnNet is UW’s preferred VPN that allows you to connect to campus resources no matter where you are. With it, you’ll never have to worry about leaving your assignments, work or research behind!

4. Sophos Anti-Virus protection

Keep your fresh start secure by bolstering your defenses. Get Sophos Anti-Virus protection for free and install it on up to ten devices.

5. Duo

Last but not least, remember to set up Duo for 2FA on your new phone or tablet!

Besides these top must-haves, check out ITConnect for all your new tech needs! Still need help? Email us at help@uw.edu or start a chat with us online.