October 14, 2020
Latest Apple update may unlink your devices from the UW Wi-Fi network on campus

If you have updated your Apple devices to the latest iOS14 release, you may experience some issues trying to log on to the UW Wi-Fi network when on campus. Follow these steps to stay connected. Also, make sure to onboard all your device to eduroam, a secure, encrypted Wi-Fi network available at the UW, and the…
August 20, 2020
New contactless UW computer configuration option now available

A new computer configuration option — UW Autopilot — is now available that automates the setup and preconfiguration of Windows 10 computers without the need for an IT professional to manually configure the computer on campus.
July 8, 2020
Learn how UW Information Technology teams have shifted to support remote workforce

Ingenuity has been key to UW-IT’s shift in services so it can better meet the University’s IT needs during the pandemic and support tens of thousands of people working remotely. Read the full story.
April 3, 2020
Acquiring computers and hardware for working remotely

Learn what computer and hardware specifications are optimal for remote work, and where students can borrow equipment and buy refurbished computers for cheap.
April 1, 2020
Internet connectivity for learning, teaching and working remotely

Find out how to test the performance of your home internet, and learn what phone companies and internet service providers are offering during COVID-19 to ensure better connectivity. Check out this resource guide.
March 19, 2020
Your students can borrow laptops, other tech for free

Students in Seattle can borrow laptops and other equipment through the Student Tech Loan Program.
February 26, 2020
Learn how to use the features of your desk phone

Access quick instructional videos and reference guides to learn how to see your call history, forward calls, and more, for the different types of desk phones at UW. The most common multi-button phones are the Avaya 9611G and the Avaya 9608 models. You can add people to your contact list and even set a unique…