Category: Hardware/Equipment

May 26, 2021

Pandemic changed how UW-IT delivers computing services for new workstations

online tech support

Learn how a nimble team from UW-IT’s Managed Workstation Service delivered hundreds of network domain-ready PCs to UW staff working remotely.

October 14, 2020

Latest Apple update may unlink your devices from the UW Wi-Fi network on campus

If you have updated your Apple devices to the latest iOS14 release, you may experience some issues trying to log on to the UW Wi-Fi network when on campus. Follow these steps to stay connected. Also, make sure to onboard all your device to eduroam, a secure, encrypted Wi-Fi network available at the UW, and the…

July 8, 2020

Learn how UW Information Technology teams have shifted to support remote workforce

Ingenuity has been key to UW-IT’s shift in services so it can better meet the University’s IT needs during the pandemic and support tens of thousands of people working remotely. Read the full story.

April 3, 2020

Acquiring computers and hardware for working remotely

Student works in front of laptop computer

Learn what computer and hardware specifications are optimal for remote work, and where students can borrow equipment and buy refurbished computers for cheap.

April 1, 2020

Internet connectivity for learning, teaching and working remotely

Find out how to test the performance of your home internet, and learn what phone companies and internet service providers are offering during COVID-19 to ensure better connectivity. Check out this resource guide.

March 19, 2020

Your students can borrow laptops, other tech for free

Laptop with Catalyst Web Tool on the screen

Students in Seattle can borrow laptops and other equipment through the Student Tech Loan Program.

February 26, 2020

Learn how to use the features of your desk phone

Photo of Avaya desk phone

Access quick instructional videos and reference guides to learn how to see your call history, forward calls, and more, for the different types of desk phones at UW. The most common multi-button phones are the Avaya 9611G and the Avaya 9608 models. You can add people to your contact list and even set a unique…