Category: Customer Service
May 11, 2022
Got UW Phone Services needs and preferences? Talk to us!
Take a short UW-IT survey to let us know what you need in phone/voice-enabled services, from desk handsets to a new way to use Zoom.
March 16, 2022
Need technology help?
Email UW-IT at help@uw.edu for help with technology tools and services or call 206-221-5000.
January 31, 2022
Metrics highlight UW-IT’s service to UW community
UW Information Technology (UW-IT) uses data to regularly measure its performance in key areas to consistently deliver a positive customer experience. Look at second quarter FY22 numbers.
January 12, 2022
Findings from UW-IT 2021 Customer Experience Survey report
Learn what over 5,500 students, faculty, researchers and staff shared about UW Information (UW-IT) services, support and communication, and what improvements are underway.
December 1, 2021
Need technology help?
Email UW-IT at help@uw.edu for help with technology tools and services, or call (206) 221-5000. You can also check out the most frequently asked questions to get a quick answer to your query.
July 26, 2021
Need technology help?
Check out this useful guide with common questions — and answers — about tech tools and services at the UW. If you can’t find an answer, email UW-IT at help@uw.edu, or call (206)221-5000.
April 28, 2021
Opportunity is here to help shape UW-IT services and support
Don’t forget — UW-IT needs your feedback to improve services and support. The confidential UW-IT Customer Experience Survey closes May 7.
April 14, 2021
Give feedback on UW-IT’s services and support
Please take the confidential UW-IT Customer Experience Survey. UW-IT works for you and we need your feedback to improve our services and support.
April 7, 2021
First-quarter 2021 metrics highlight UW-IT’s service to UW community
UW-IT uses data to regularly measure its performance in key areas to consistently deliver a positive customer experience in support of its customer-focused mission. See how UW-IT performed during the first quarter of 2021.
March 29, 2021
Look for email asking for your feedback on UW-IT services and support
To help improve the IT services and support that you use, look out for an email with a link to the confidential UW-IT Customer Experience Survey on April 13.
