July 8, 2020

Learn how UW Information Technology teams have shifted to support remote workforce

Ingenuity has been key to UW-IT’s shift in services so it can better meet the University’s IT needs during the pandemic and support tens of thousands of people working remotely. Read the full story.

June 17, 2020

IT recommendations call for enterprise solutions to maximize efficiency and collaboration

Excellent checkmarked in a list

A cultural shift is needed to encourage a more consistent approach to delivering services to the UW, according to an IT Service Management Board report. The report also outlines the top seven recommendations for technology priorities at the University. Find out what they cover.

June 2, 2020

Help just a phone call away

Young woman in a home office sits at a desk, looks at a laptop and speaks while smiling on the phone.

When ten call centers and countless UW employees needed to convert to remote phone service during the pandemic, they were able to move quickly, thanks to UW’s investment in telecommunications and support from UW-IT.

March 16, 2020

Find out how to connect remotely to your office computer

Close up of man working on laptop

Managed Workstation customers can use this guide to connect remotely to their computers. Other users should check with their local IT staff for direction.

February 14, 2020

Keep your computer in good health with free tech support

Take advantage of Computer Vet, a free drop-in service run by experienced UW students at the Technology Help Desk on the second floor of the Odegaard Undergraduate Library.

January 16, 2020

Updated customer surveys make it easier to provide your feedback

Learn how your feedback improves the support you receive while using UW-IT services, and how UW-IT is making it easier than ever for you to provide timely feedback. Find out more.

January 6, 2020

Get professional help designing and conducting UW surveys

Looking for student input about your program or service through a survey? Tap into the experience of the UW’s Office of Educational Assessment (OEA), and create a quality survey that more students will respond to. Need to reach a large number of students? OEA, in partnership with UW-IT, also offers faculty and departments the opportunity…