Category: Customer Service
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Need technology help?
September 9, 2022
Email UW-IT at help@uw.edu for help with technology tools and services or call 206-221-5000.
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UW-IT’s help desk moves to be closer to more customers
August 10, 2022
With 24×7 tech support via phone and email, UW-IT’s Service Center will offer in-person help by appointment starting Aug. 25 at its new location— the 4545 Building, kitty-corner to the Burke Museum.
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Enhanced user experience in redesigned BI Portal
August 1, 2022
The new BI Portal offers a modern interface and backend consolidation for an enhanced customer experience. Learn more at IT Connect.
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Got UW Phone Services needs and preferences? Talk to us!
May 11, 2022
Take a short UW-IT survey to let us know what you need in phone/voice-enabled services, from desk handsets to a new way to use Zoom.
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Need technology help?
March 16, 2022
Email UW-IT at help@uw.edu for help with technology tools and services or call 206-221-5000.
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Metrics highlight UW-IT’s service to UW community
January 31, 2022
UW Information Technology (UW-IT) uses data to regularly measure its performance in key areas to consistently deliver a positive customer experience. Look at second quarter FY22 numbers.
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Findings from UW-IT 2021 Customer Experience Survey report
January 12, 2022
Learn what over 5,500 students, faculty, researchers and staff shared about UW Information (UW-IT) services, support and communication, and what improvements are underway.
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Need technology help?
December 1, 2021
Email UW-IT at help@uw.edu for help with technology tools and services, or call (206) 221-5000. You can also check out the most frequently asked questions to get a quick answer to your query.
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Need technology help?
July 26, 2021
Check out this useful guide with common questions — and answers — about tech tools and services at the UW. If you can’t find an answer, email UW-IT at help@uw.edu, or call (206)221-5000.
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Opportunity is here to help shape UW-IT services and support
April 28, 2021
Don’t forget — UW-IT needs your feedback to improve services and support. The confidential UW-IT Customer Experience Survey closes May 7.