Category: Customer Service

May 11, 2022

Got UW Phone Services needs and preferences? Talk to us!

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Take a short UW-IT survey to let us know what you need in phone/voice-enabled services, from desk handsets to a new way to use Zoom.

March 16, 2022

Need technology help?

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Email UW-IT at help@uw.edu for help with technology tools and services or call 206-221-5000.

January 31, 2022

Metrics highlight UW-IT’s service to UW community

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UW Information Technology (UW-IT) uses data to regularly measure its performance in key areas to consistently deliver a positive customer experience. Look at second quarter FY22 numbers.

January 12, 2022

Findings from UW-IT 2021 Customer Experience Survey report

Learn what over 5,500 students, faculty, researchers and staff shared about UW Information (UW-IT) services, support and communication, and what improvements are underway.

December 1, 2021

Need technology help?

Email UW-IT at help@uw.edu for help with technology tools and services, or call (206) 221-5000. You can also check out the most frequently asked questions to get a quick answer to your query.

July 26, 2021

Need technology help?

Check out this useful guide with common questions — and answers — about tech tools and services at the UW. If you can’t find an answer, email UW-IT at help@uw.edu, or call (206)221-5000.

April 28, 2021

Opportunity is here to help shape UW-IT services and support

Don’t forget — UW-IT needs your feedback to improve services and support. The confidential UW-IT Customer Experience Survey closes May 7.

April 14, 2021

Give feedback on UW-IT’s services and support

Please take the confidential UW-IT Customer Experience Survey. UW-IT works for you and we need your feedback to improve our services and support.

April 7, 2021

First-quarter 2021 metrics highlight UW-IT’s service to UW community

UW-IT uses data to regularly measure its performance in key areas to consistently deliver a positive customer experience in support of its customer-focused mission. See how UW-IT performed during the first quarter of 2021.

March 29, 2021

Look for email asking for your feedback on UW-IT services and support

To help improve the IT services and support that you use, look out for an email with a link to the confidential UW-IT Customer Experience Survey on April 13.

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