October 30, 2019

IT support, operations maintained despite UW-IT staff evacuation during major gas leak

Gas plumes rise up from a street on the University District

IT services and support continued to operate smoothly during a major gas leak on Oct. 14, even after UW Information Technology staff were evacuated.

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September 16, 2019

Remember to keep your UW Office Directory information up to date

Woman stands in front of desktop with the UW Office Directory on the screen and she makes a phone call

Keep your department, school or center information up to date using the self-service system for the UW Office Directory. Contact UW-IT at help@uw.edu for quick account setup, instructions and a style guide. Note that you can change your individual UW Directory listing by updating your personal profile information via Identity.UW.

March 25, 2019

UW Bothell’s technology help desk uses UW Connect

Woman monitoring multiple computer displays

UW Bothell IT and other UW Bothell teams are now using the UW Connect service management service to enhance customer service, streamline workflows and manage data tracking. Students, faculty and staff at UW Bothell can email the help desk, call (425) 352-352, or visit the help desk on second floor of the UW Bothell Library…