Category: Help

December 1, 2021

Need technology help?

Email UW-IT at for help with technology tools and services, or call (206) 221-5000. You can also check out the most frequently asked questions to get a quick answer to your query.

July 26, 2021

Need technology help?

Check out this useful guide with common questions — and answers — about tech tools and services at the UW. If you can’t find an answer, email UW-IT at, or call (206)221-5000.

February 27, 2020

Get fast answers to your IT questions with updated FAQs on IT Connect

students with laptop computers

These common questions make it a cinch to find answers. From setting up mailman lists to installing Zoom video conference, we can answer your question on IT Connect. And if you can’t get the information you need, email

February 14, 2020

Keep your computer in good health with free tech support

Take advantage of Computer Vet, a free drop-in service run by experienced UW students at the Technology Help Desk on the second floor of the Odegaard Undergraduate Library.

October 30, 2019

IT support, operations maintained despite UW-IT staff evacuation during major gas leak

Gas plumes rise up from a street on the University District

IT services and support continued to operate smoothly during a major gas leak on Oct. 14, even after UW Information Technology staff were evacuated.

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September 16, 2019

Remember to keep your UW Office Directory information up to date

Woman stands in front of desktop with the UW Office Directory on the screen and she makes a phone call

Keep your department, school or center information up to date using the self-service system for the UW Office Directory. Contact UW-IT at for quick account setup, instructions and a style guide. Note that you can change your individual UW Directory listing by updating your personal profile information via Identity.UW.