Information technology tools and resources at the UW
October 12, 2015
Respondents to a May 2015 customer experience survey on UW Information Technology services and support rated their overall experiences as positive. More than 1,000 UW students, faculty and staff on all three campuses responded about their awareness, use and experience with key UW-IT services, support and resources. A report on the findings is now available….
April 13, 2015
A random sample of UW students, faculty and staff from all three campuses will be invited to complete a brief survey in early May about their experiences with UW-IT. The survey will ask about customer experiences with a selection of services including firstname.lastname@example.org, collaborative tools, Wi-Fi, classrooms, research technologies and more. If you are invited,…
December 9, 2014
How are UW students, faculty, researchers and staff leveraging technology to do their best work? UW Information Technology’s 2014 Annual Report, now online, highlights key collaborations to deliver powerful computing technologies to advance research, improve teaching and learning, and modernize UW business operations. Take a look at what’s ahead for 2015.
July 7, 2014
Beginning July 8, UW-IT will adopt a new service management tool to replace its existing ticketing system and improve customer service and response. When you send email to email@example.com and other UW-IT email addresses, you’ll notice the response is a bit different. It will include a confirmation with a link to check the status of…