September 20, 2019

Check out the new, improved Service Catalog

Find the IT services you need using the new and improved Service Catalog from UW Information Technology, with customer-friendly content and simple, uniform ordering. Each offering tells you what the service is, how to get it and how much it costs.

January 29, 2019

Leveraging technology for a better University

A man and woman work together in a lab testing a piece of equipment

Learn how the UW continues to invest in information technology to advance the work of students, faculty and staff, and how IT in being used in innovative ways across the University to enhance teaching, learning, collaboration and discovery. Find out about key IT initiatives planned for 2019. Read the latest UW-IT Partnerships 2018 series.

November 8, 2018

Service Center responds to a record number of requests for help

UW-IT’s Service Center experienced a record year for FY18, responding to multiple requests per day, 24/7, via, by phone and in person. This infographic shows you how.

September 17, 2018

Foster School taps new help desk service

Techology Service Center employee helps a customer at the Help Desk

Help desks at the Foster School of Business now offer 24/7 IT customer support, thanks to a partnership with UW-IT. Learn how departments and units can improve customer service by tapping into the Enterprise Service Desk, a new for-fee service available to existing customers of UW Connect.

September 12, 2018

Email for IT support and questions

online tech support

For the fastest, most accurate response to your IT questions, please email UW-IT staff respond within 3, 6 or 9 business hours, depending on the urgency of your need. UW-IT monitors its email 24 hours a day, 7 days a week. You can also get help by phone at (206) 221-5000, in person or…