IT Service Management Board

Last updated: February 1, 2024
This page is about the legacy IT governance model at the University of Washington and is retained for historical purposes. Visit Information & Technology Governance for information about the UW’s current governance model.

The purpose of the IT Service Management Board is to focus on the operational coordination of information technology (IT) services at the University of Washington, including to:

  • Ensure alignment of UW Information Technology (UW-IT) services with UW strategy and priorities, based upon strategic direction received from the IT Strategy Board and prioritization from the IT Service Investment Board.
  • Optimize the design, delivery, operation and sourcing of IT services.

The scope of the IT Service Management Board encompasses the services in the UW-IT Service Catalog, including end user-facing services and services intended for campus IT staff.

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