Last updated: January 30, 2023

Workday is a cloud-based software that provides many administrative functions for the UW. At UWFT go-live in mid-2023, the UW will transition to the most integrated and complex landscape of core systems, processes and data in its history. At the center of these integrations is Workday, a centralized, cloud-based software solution for Human Resources and Payroll, Procurement and Finance.

Workday Support and Operating Model

Learn about the Workday support and operating model, which is collectively known as the new Sustainment model.

Integrated Service Center and HR/P support

To get support on human resources, time-tracking, payroll, and benefits processes, go to the Integrated Service Center (ISC). The ISC works closely with UW-HR, Academic Personnel, UW-IT, other central business units, University leadership, departments and HR administrators to support faculty, staff and students with their payroll/HR-impacting information in Workday. Visit the ISC website to access Workday, view instructional videos and user guides, or to contact ISC representatives.