Temporary UW NetID Support Roles and Responsibilities

Last updated: August 12, 2022
As of 1st of February 2022, Connecting to eduroam via your UW NetID and password has been switched off and replaced with certificate-based authentication.

If you’re unsure if your device uses a UW NetID/password or a certificate, then we recommend you reconfigure it using our tool. Please visit our Eduroam Onboarding Guide for step-by-step instructions or click onboard.wifi.uw.edu to onboard right away.

Instructions on how to sponsor a temporary UW NetID are on the Wireless Access for Visitors page.

This page identifies the different roles/groups that participate in supporting or assigning a temporary UW NetID for wireless access and their responsibilities.

Temporary UW NetID User
The individual or individuals using the temporary UW NetID to access the wireless networks.

  • The temporary UW NetID user is responsible for keeping their computer up-to-date and virus-free.
Temporary UW NetID Requestor
The individual who fills out the temporary UW NetID form and distributes the temporary UW NetID to the person(s) using the temporary UW NetID.

  • The temporary UW NetID requestor is responsible for supporting temporary UW NetID users who have lost their temporary UW NetID or password.
  • The temporary UW NetID requestor has the option of choosing to support temporary UW NetID users with computer issues such as updating the computer. This is at their discretion and is not a requirement.
Contact Person
The individual authorizing the creation of the temporary UW NetID (often times this is the assignor).

  • The contact person has the option of choosing to support temporary UW NetID users with computer issues such as updating the computer. This is at their discretion and is not a requirement.
Customer Support
UW Information Technology Customer Services provides support for the temporary UW NetID service.

  • UW Information Technology Customer Services is responsible for supporting questions assignors have when using the temporary UW NetID service.
  • UW Information Technology Customer Services is responsible for supporting any questions not addressed on this page.