IT Connect

Information technology tools and resources at the UW

Eduroam

What Is eduroam?

Eduroam (‘education roaming’) is a free, secure, encrypted, Wi-Fi network available at participating campuses and institutions in the United States and around the world. It allows users (researchers, teachers, students, and staff) from the UW to securely access the Internet from any eduroam-enabled institution.

In addition, eduroam provides visitors from participating institutions access to the UW’s wireless network and the Internet, without the need for guest credentials or additional configuration by the user or the UW.

Eduroam is also an encrypted Wi-Fi service that is recommended for most UW students, faculty and staff to use as the primary wireless connection.

Accessing the eduroam service is simple using their home institution’s credentials the user’s device is authenticated and granted encrypted network access on the local network. Once configured, eduroam is easier and more secure than the typical hotspot guest access.

Using eduroam

If you are a University of Washington faculty, staff, or student, your UW NetID and password can get you access to eduroam at all UW locations and at eduroam enabled institutions around the world.

The easiest way to configure your Wi-Fi device to access eduroam is to use our eduroam installer application.  The eduroam installer leverages technology from SecureW2 that supports most common devices and will help ensure that your device is properly and securely configured. Once this process has been completed, you will be able to access eduroam on campus, UW Medicine locations and around the world at any institution that supports eduroam.

NOTE:  Depending on your device platform and OS configuration, you may be prompted to accept a security certificate during the eduroam installation process. We recommend checking that the certificates being installed match the list of valid server certificates listed below.  

Valid server certificates:  There should be four certificates that will be installed as part of the process. They include:

  • bunyan11.cac.washington.edu, issued by InCommon RSA Server CA
  • radius.uw.edu, issued by InCommon RSA Server CA
  • USERTrust RSA Certification Authority, issued by USERTrust RSA Certification Authority
  • AddTrust External CA Root, issued by AddTrust External CA Root

The UW eduroam configuration and installation process

The onboarding configuration site is hosted by a trusted 3rd party vendor (SecureW2.com) and provides an onboarding tool which will configure your device (based on the OS type of your device) for eduroam access. When accessing the site through the URL below, you will be placed into the User interface for the configuration tool on the site.

The SecureW2 onboarding configuration tool detects, and  downloads  installer application for Windows, Mac OSX, iOS, Android, Chrome OS, Linux and several other OS’s running the client device. Please check to ensure the OS detected, is correct in the User Interface. If not click on the box with the OS listed and select your device’s OS from the list.

Once you click on the URL below, it  will launch an interface to the SecureW2 MultiOS JoinNow service.

Clicking on the JoinNow button in the middle of the user interface will start the download of the onboarding agent for your Machine (windows, MacBook’s, iOS, Android, etc.).

Depending on your machine’s OS type, you will receive specific instructions to complete the onboarding process through the JoinNow User Interface. Please follow the instructions provided.

 

  • To get onboard with eduroam Wi-Fi, visit the Securew2 onboarding site, onboard.wifi.uw.edu,   This site provides instructions and access to the UW eduroam installer. 

Visitors Connecting to eduroam at the UW

If your device was configured before leaving your home institution, it should automatically connect to eduroam with access to the UW network and the internet. If your device was not configured before you left or you have problems connecting to eduroam, please contact your home institution eduroam support staff for assistance. 

UW Staff and Students Connecting to eduroam at Another Institution

If you configured eduroam on your device before leaving the UW, it should automatically connect to eduroam when visiting a participating institution.  

If you did not configure your device for eduroam before leaving, please visit the eduroam installation instructions.

Acceptable Use of eduroam

The use of eduroam is governed by:

For visitors to the UW, the Appropriate Use policy of your home institution also applies. Please be aware that eduroam policy requires all users of the service to either be over 18 years of age or have consent from a parent or guardian to use non-filtered Internet access.

Authentication information and traffic is recorded by the UW and your home organization, in the case of network abuse and for statistical purposes.

Getting Help With eduroam

Visitors: Please contact your home institution for help.

UW Faculty, Students, and Staff: contact help@uw.edu or your local building IT support staff.

Do you have a question? Please see our Frequently Asked Questions about eduroam.

Contact help@uw.edu  for additional information about accessing eduroam.