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IT Connect

Information technology tools and resources at the UW

Eduroam

 

What Is eduroam?

Eduroam (‘education roaming’) is the preferred Wi-Fi connection method for all faculty, staff and students at the University of Washington.

It is a free, secure, encrypted, Wi-Fi network that utilizes 802.1X technology to provide unified access across campus. It also allows users from the UW to securely access the Internet from any eduroam-enabled institution throughout the world.

In addition, eduroam provides visitors from participating institutions access to the UW’s wireless network and the Internet, without needing guest credentials or additional configuration by the user or the UW.

Why eduroam?

Eduroam is the safest method of connection to the UW’s network on a Wi-Fi enabled device. Eduroam provides secure user authentication and over the air encryption via 802.1X and WPA2 Enterprise.

Once configured, eduroam gives seamless connectivity at over 30,000 participating locations around the world.

Using eduroam

If you are current faculty, staff, or student at the University of Washington, your UW NetID and password will allow you access to eduroam.

The easiest way to configure your device is via the SecureW2 JoinNow utility at onboard.wifi.uw.edu.  The JoinNow utility supports most common devices and will help ensure that your device is properly and securely configured.

NOTE:  Depending on your device platform and OS configuration, you may be prompted to accept a security certificate during the eduroam installation process. We recommend checking that the certificates being installed match the list of valid server certificates listed below.  

Valid server certificates:  There should be two certificates that will be installed as part of the process. They include:

  • USERTrust RSA Certification Authority ( Jan 18 2038 ), issued by USERTrust RSA Certification Authority
  • AddTrust External CA Root ( May 30 2020 ), issued by AddTrust External CA Root

The UW eduroam configuration and installation process

The eduroam onboarding is handled by SecureW2 who is a trusted 3rd party vendor. Their JoinNow onboarding tool has been customized for UW and will configure your device for eduroam access.

The JoinNow onboarding web interface detects and provides a configuration download file for Windows, MacOS, iOS, Android, Chrome OS, Linux and several other compatible devices. If your device is not correctly detected, click on the “Select your device” box and make the appropriate choice from the list. Advanced users can choose “Unknown” for manual configuration settings.

Clicking on the “JoinNow” button in the middle of the page will start a download of the onboarding agent for your device. After that it’s as easy as following the prompts.

To get online with eduroam, visit the University of Washington onboarding site powered by SecureW2 at onboard.wifi.uw.edu.

Visitors Connecting to eduroam at the UW

If your device was configured before leaving your home institution, it should automatically connect to eduroam with access to the UW network and the internet. If your device was not configured before you left or you have problems connecting to eduroam, please contact your home institution eduroam support staff for assistance. 

UW Staff and Students Connecting to eduroam at Another Institution

If you configured eduroam on your device before leaving the UW, it should automatically connect to eduroam when visiting a participating institution.

If you did not configure your device for eduroam before leaving, please visit the onboard.wifi.uw.edu.

Acceptable Use of eduroam

The use of eduroam is governed by:

For visitors to the UW, the Appropriate Use policy of your home institution also applies. Please be aware that eduroam policy requires all users of the service to either be over 18 years of age or have consent from a parent or guardian to use non-filtered Internet access.

Authentication information and traffic is recorded by the UW and your home organization, in the case of network abuse and for statistical purposes.

Getting Help With eduroam

Visitors: Please contact your home institution for help.

UW Faculty, Students, and Staff: contact help@uw.edu or your local building IT support staff.

Do you have a question? Please see our Frequently Asked Questions about eduroam.

Contact help@uw.edu  for additional information about accessing eduroam.