Information technology tools and resources at the UW
About Husky OnNet
Husky OnNet provides individual users with a secure temporary connection to the UW network from remote locations. Husky OnNet is powered by f5 BIG-IP Access Policy Manager. The user applications for Microsoft Windows and MacOS, available through UWare, are customized versions of the f5 BIG-IP Edge Clients.
Husky OnNet for MacOS and Husky OnNet for Windows are available for download from UWare.
- Internet connection
- Appropriately configured device that runs a current version of MacOS or Windows
- Appropriate Husky OnNet application downloaded from UWare
Current UW Faculty, Staff and Students are eligible for the service.
Sponsored NetIDs for which the Assigned Computing Services Package is purchased by the sponsor ($20/mo with a UW budget number) are eligible.
UW Medicine & Clinical Departments – Husky OnNet should not be used to access UW Medicine resources. Users in UW Medicine & Clinical departments should visit UW Medicine Remote Access for access to UW Medicine and UW resources; or email UW Medicine IT Services at firstname.lastname@example.org for more information.
Shared UW NetIDs and sponsored UW NetIDs without the purchased Assigned Computing Services Package are not eligible for Husky OnNet.
Note: While ineligible persons may still be able to download and install the application, access will be denied upon entering an ineligible UW NetID.
Use of Husky OnNet
The UW Appropriate Use Policy applies for all network use through Husky OnNet.
Husky OnNet is intended for short duration use by individuals requiring access to the UW network from non-UW locations that have third-party ISP services. These may include home offices, airports, cafes, etc.
A Husky OnNet session is terminated after 72 hours. To continue using the service, you will need to reconnect and re-authenticate.
The Husky OnNet application is not appropriate for use in the following situations:
- Any connection to the UW network that must persist beyond 72 hours.
- Off-campus locations that are leased or owned by UW and have a UW facilities code (e.g., building designator or facility number). In these cases, please contact UW-IT at email@example.com for appropriate UW network connectivity for your location.
- Off-campus areas that require UW wifi access.
- Off-campus areas that require physical UW telephones.
- Off-campus situations requiring the origination or receipt of Big Data or large data transfers.
Why Husky OnNet?
Most organizations, UW included, have network-connected resources and applications that are available ONLY to devices that are a member of the network. These are internal or non-public resources and applications. They are not available to devices connecting from the Internet at large.
Non-public UW network resources and applications to which UW users might need access include: teaching and learning tools, research databases, financial applications, administrative applications, departmental servers, printers, desktops, subscription-based online journals, and more.
UW users connecting their device to a third-party ISP (e.g., from home, a conference, a café, an airport, etc.) will, by default, have an IP address that makes their device a member of the ISP’s network. Because the device appears to be a member of this ISP and not the UW network, the device will not have access to the internal UW network and access will be denied.
In contrast, when the user runs Husky OnNet on their device, the application creates a secure, encrypted connection back to the UW network from within the ISP connection. Via Husky OnNet, the device is also assigned a UW network IP address. The UW network will then “see” the device as a local member and access is allowed to internal UW network resources and applications. All UW campus network traffic will go over the Husky OnNet connection and is subject to the UW Appropriate Use Policy. All other public Internet traffic (e.g., Netflix, Hulu, MSNBC, etc.) will go over your ISP connection.
This tool is provided by UW-IT to address a broad need across our community for secure remote connectivity to the UW network and is listed in the UW-IT Service Catalog.
UW-IT support is limited to:
- Assisting users to download, install, and make a successful connection to the UW network using either the MacOS or Windows Husky OnNet application.
UW-IT support is not available to end users for the following:
- Getting an ISP connection
- Troubleshooting an ISP connection
- Configuration or compatibility issues on your device
- Devices not running a current version of MacOS or Windows or the UWare-supplied versions of the MacOS or Windows Husky OnNet applications
- Issues or problems related to non-UW-IT services accessed via Husky OnNet
Support for other client applications:
F5 BIG-IP Edge clients are available for a number of devices (e.g. Androids, tablets and other devices) in appropriate app stores. While UW-IT cannot answer questions about these applications, users who are able to successfully install and use them without help are welcome to do so. Like all users, these users are bound by the Terms and Conditions for use of this software, including complying with UW Appropriate Use Policy, which applies for all network use through Husky OnNet.
Note: UW-IT is aware that the following f5 apps currently will not work with Husky OnNet:
A feature request is in place with f5 in hopes that this can be made to work in the future.
Server information required for configuring the f5 Edge clients:
- UW Campus Network Traffic Only (recommended): huskyonnet.uw.edu
- All Internet Traffic (special requirements use only): huskyonnet-ns.uw.edu
- UW-IT Service Desk – if online support materials do not resolve your questions related to the support issues described above, contact the UW-IT Service Desk at firstname.lastname@example.org or 206 221 5000.
Other support resources:
- Where available and supported, contact your departmental IT support.
- Computer Vet
- f5 Online Support Materials for BIG-IP Edge Clients
- f5 o/s and browser compatibility information for current Husky OnNet v12.0.0
- Support.f5.com: Search for “big-ip edge client [enter your Os/device here]” Examples:
- big-ip edge client macintosh
- big-ip edge client windows
- big-ip edge client iphone
- big-ip edge client android