This page contains important advisory notices for devices connecting to University of Washington Wi-Fi networks.
05/20/2024 – eduroam certificate expiration notices
It has already been four years since we moved to using certificate-based authentication for eduroam and user certificates are starting to expire. Users may receive a notice via email from SecureW2, our configuration utility provider, email address “notifications@securew2.com” that look similar to this:
“Hello username@uw.edu,
This is a notice that your eduroam Wi-Fi access will expire in 30 day(s).
Device:
Certificate serial:
Please re-enroll for network access here : https://onboard.wifi.uw.edu
Regards,
UW-IT Wireless Services”
These are legitimate notices and users should re-onboard their devices. It may not always be easy to know which device this is referencing; it should be referencing the device that was onboarded to eduroam the longest time ago. If you are unsure, you can: onboard all of your devices again; wait for the certificate to expire and then re-onboard; or contact UW-IT for assistance.
01/25/2022 – eduroam – UW NetID authentication being switched off
To provide enhanced security, we will be turning off the option to connect to eduroam via your UW NetID and password (EAP-PEAP), and replacing it with certificate-based authentication (EAP-TLS).
If you’re unsure if your device uses a UW NetID/password or an authentication certificate, then we recommend you go ahead and reconfigure it using our tool via onboard.wifi.uw.edu before February 1st, 2022.
05/01/2020 – eduroam moves to EAP-TLS
Due to changes to the eduroam Wi-Fi service as of 05/01/20, users are required to re-onboard their devices. Please visit our Eduroam Onboarding Guide for step-by-step instructions or click onboard.wifi.uw.edu to onboard right away.
03/13/2020 – Problem with connecting to Wi-Fi 6 (802.11ax) Capable Access Points with Intel® Wireless Adapters Supporting 802.11ac
Certain older generation Windows-based Intel wireless adapters are unable to see Wi-Fi 6/802.11ax networks unless their drivers have been updated. This means that your device may not be able to connect to the Wi-Fi in any buildings that are running the latest generation Wi-Fi 6 Access Points.
You can view the advisory from Intel here or download the automated Intel® Driver & Support Assistant here. If the driver assistant doesn’t find your driver, you may need to manually download it from the Intel website.