Major UW-IT announcements sent via email to the UW community are archived here.
CrowdStrike outage resolved
July 19, 2024
From the early hours of this morning, our UW-IT team has been monitoring and recovering the Microsoft/CrowdStrike outage.Once it was determined that this was an international outage with no harmful intent, our incident management team assembled to manage communications and connectivity. We also reached out to the Computing Directors for updates and insights to ensure that all of our user segments were informed and aligned with expectations.
The UW-IT availability issues are all resolved. SolarWinds, the software we use for monitoring and maintaining our network, is now operational but not yet in high availability. Once our team has rested, they’ll work to ensure SolarWinds returns to high availability.
We will continue to monitor the network's health to ensure that speed, connectivity, reliability, and efficiency remain unaffected.
Microsoft Teams chat retention changes on May 1
April 3, 2024
Chat messages in MS Teams (not channel posts) will be subject to compliance with UW Records Management policy for transitory (brainstorming & collaboration) communications starting May 1, 2024. Chats will expire after 30 days.
The UW's new Chief Information Security Officer
October 26, 2023
Isaac Straley, new Chief Information Security Officer and Associate Vice President for the Office of Information Security, comes to the UW from the University of Toronto.
UW-IT goes through profound transformation to better serve the University
October 18, 2023
Driven to better serve the University community, we have transformed UW Information Technology and renewed our commitment to customers in every facet of our operations.
IMPORTANT: Implementation of UW Panopto Lecture Capture Retention Policy begins this June
May 9, 2023
To comply with the University of Washington’s records retention policies — and to adapt to a new Panopto contract that charges for the number of recordings created, archived and stored — UW-IT will begin implementing a retention policy for Panopto recordings in June 2023.
Upgrades planned for UW Shared Web Hosting PHP will improve performance
May 9, 2023
Owners and administrators of content management systems like WordPress and Drupal, and collaboration and documentation platforms like MediaWiki, will be able to take advantage of significant performance improvements when UW-IT upgrades the UW Shared Web Hosting servers.
UW answers 6 a.m. call
March 16, 2023
It’s 5:59 a.m. on a Friday in February and fingers throughout the Puget Sound metropolitan area rest on keyboards waiting to click “submit.”
Bad Bunny in town for a big concert? Try again!
IMPORTANT: Major changes coming to UW Google Shared Drives
January 25, 2023
Learn how upcoming changes to UW Google Shared Drives might affect you.
Protect your UW NetID and W-2 information from phishing attacks
January 17, 2023
Learn how to protect yourself from cybercriminals who try to steal an employee’s login credentials so that they can download Wage and Tax Statements (Form W-2). Your vigilance and the UW’s two-factor authentication system can play an important role in protecting your personal and UW data.
Students may need flexibility as they adjust to 2FA/Duo
November 21, 2022
Students are now using two-factor authentication (2FA with their UW NetIDs, and may need extra time or IT help if they forget their 2FA device or accidentally get locked out.
How can you be safe and more secure online?
October 18, 2022
During National Cybersecurity Awareness Month, find best practices to be safe and secure online. Read the full email message about this and other ways to protect your data.
Reminder! Lock down your login with Duo/2FA for your UW NetID
September 21, 2022
UW will enable two-factor authentication (2FA) on November 2 when signing in with UW NetID on the web; 2FA is a new, required security feature for students to safeguard your account and our institution.
Client applications on devices to comply with UW Office 365 authentication requirements
August 5, 2022
UPDATED: Some students, faculty and staff may not be able to access UW Office 365. And it may be because the client application is being blocked from accessing UW Office 365 due to its insecure authentication. To fix access, please review the list of known insecure client applications and likely actions you need to take.