This information applies to: New Mailman
Please note: This documentation is still undergoing quality check. The final version will be published soon.
This information applies to: New Mailman
Please note: This documentation is still undergoing quality check. The final version will be published soon.
Log in to your list administration screen.
To add a moderator:
Log in to your list administration screen.
To remove a list moderator:
Log in to your list administration screen.
If your moderator does not have an @uw.edu email address, go to the Passwords configuration category and assign a moderator password. Note: If your moderator does have an @uw.edu email address, they will be able to log in to the moderation page with their UW NetID and password.
If Mailman cannot interpret a particular bounced (rejected) message error, it will be forwarded to the list owner. It can be difficult to interpret Mailman error messages – especially if Mailman was unable to. You can ignore much of the message as long as you know what’s important to focus on. Look for a line that says something like:
Mail could not be delivered to:
followed by an email address. Now you know whose email is bouncing and sometimes you will see the reason for bouncing right after the email address.
Feel free to wait a few days or a week to decide whether the reason is temporary or permanent. If you continue to receive error messages from the same subscriber, you’ll probably want to remove that subscriber from your list. If you need assistance deciphering the message, forward a copy of it to help@uw.edu.
If you decide that you no longer need your Mailman list, select Delete in the top navigation. Note: deletes are permanent, and the list cannot be retrieved.
When email to a subscriber bounces (meaning that the message is rejected by the Mailman server), Mailman attempts to extract two pieces of information from the message:
If no email address for the subscriber can be extracted from the bounce, then the bounce is usually discarded.
The severity of the problem can be labeled as either hard (meaning a fatal error) or soft (meaning a temporary error occurred). When in doubt, a hard severity is assigned.
Each subscriber is assigned a bounce score. Every time Mailman encounters a bounce from this member, the score increases. Hard bounces increase the score by one, while soft bounces increase the score by 0.5. However, bounce scores are increased only once per day, so even if ten hard bounces are received for the same subscriber in one day, that subscriber’s score will increase by only one for that day.
To adjust settings regarding bounced messages:
Log in to your list administration screen.
By adjusting the Bounce Score threshold and Bounce info stale after settings, you can control how quickly members with bouncing email are disabled. You should set both of these based on the frequency and traffic volume of your list.
When finished, click the Save Changes button.