IT Connect
Information technology tools and resources at the UW

Email and calendaring

UW offers two world-class, cloud-based email services: UW Exchange Online (part of UW Office 365) and UW Gmail (part of UW G Suite). Both email services also include impressive cloud-based productivity and collaboration tool suites.

Please note: Some departments and business units require their personnel to use either UW Exchange Online or UW Gmail. Consult with your department/business unit’s local IT support before you select a UW email service. 

HIPAA and FERPA Compatibility

  • UW Exchange Online is both HIPAA and FERPA compatible.
  • UW Gmail is only FERPA compatible; it is not HIPAA compatible.

As such, UW Medicine workforce members and clinical students are prohibited from forwarding their UW email to UW Gmail.

Which email service should you use?

For a more detailed breakdown and feature comparison of UW Exchange Online and UW Gmail, please see Which email service should you use?.

Email resources and guidelines

Useful email tools

Email guidelines and rules

Privacy
The UW email systems are provided to support UW activities and are subject to state laws and UW policy.

  • Do not send sensitive information by email. This includes personnel data, patient records, student information, and financial information. For more information, see the Minimum Data Security Standards.
  • Email messages can be kept and forwarded. Never assume email is private, even when using encryption technologies. The message you send to one person can easily spread to many more.
Employee use of UW Email
UW Email is made available to UW faculty and staff solely for the purpose of facilitating effective business operations.
Email as public record
Email messages are public records when they are created or received in the transaction of public business. As such, they must be retained as evidence in accordance with UW records retention practices:

  • UW Records Management – Information records management, retention, storage, and destruction
  • RCW 40.14 – Washington State law relating to preservation and destruction of public records
Email management and retention
Employees are responsible for handling and maintaining records, including email and electronic records, in accordance to University policy and requirements. UW Records Management has published Email Best Practices information.
Protect yourself
Some simple steps can help protect you from email problems

UW Event Calendar

The UW Event Calendar is a service providing a calendar for all UW campus public events. In addition, it can be used to set up departmental calendars, including academic, schools, colleges, and other groups. It provides a better mobile experience, an improved user interface, event registration, and the ability to embed calendars into websites. Also, an event created in one calendar can appear in multiple calendars. Anyone with a UW NetID can request a calendar, which can then be used to share events with the campus calendar. Learn how to use the calendar system: UW Event Calendar Help.