Adobe Creative Cloud Suite

UW Information Technology has resolved an issue impacting Adobe Acrobat Pro. If you were impacted and having trouble signing back in please follow these instructions. 

  1. Open Adobe Creative Cloud desktop app installed on your computer.
  2. Click the avatar icon in the top right corner and select “Sign out” on the bottom of that window.
  3. After that Sign IN again as NetID@uw.edu -> select “Company or School” and continue with the 2FA authentications

Email help@uw.edu if you continue to have issues.

Adobe Creative Cloud Suite is a subscription-based software service that allows users to access a collection of Adobe software for graphic design, video editing, web development, photography, and cloud services.

The Creative Cloud suite (all applications) includes the following applications:

  • Acrobat Pro
  • After Effects
  • Audition
  • Animate
  • Dreamweaver
  • Illustrator
  • InCopy
  • InDesign
  • Photoshop
  • Premiere Pro

And more! For a complete list, visit Adobe.

The Creative Cloud named user license also includes 200 million “standard” Adobe Stock images. It does not include “Premium” stock images. With the UW Adobe CC license, you can purchase premium Adobe Stock assets using Pro-card. If you need many premium assets, please contact CDW-G with the request for “Stock for Teams.”

Acrobat Pro DC is also available as a single application.

Note: For other Adobe individual titles, contact CDW-G.

How to Get Adobe Creative Cloud Suite

Faculty, Staff, or UW-Owned Lab Computers

  • Named User Licenses are available for purchase for faculty and staff
  • Shared Device Licenses are available for purchase for lab computers
  • Purchase requires valid UW worktags and authorization from a budget approver.
  • No Procurement cards or direct sales to individuals are available.
  • Adobe Creative Cloud Suite is available through an annual subscription, with the license period running from July 1 through June 30.
  • UW-IT cannot prorate or refund the cost of the Adobe Creative Cloud Suite license subscription
  • UW-IT will automatically bill for the Adobe Creative Cloud Suite license in the next license cycle.

 

Order Adobe Creative Cloud Suite

License Details

  • Named User Licenses are assigned to individuals. Creative Cloud applications may be installed on multiple devices, but the named user can only use them on one device at a time.
  • An individual license can not be assigned to a shared UW NetID.
  • Shared Device Licenses are available for a lab or other shared computer environment and can be installed only on a single device for use by any user on that device.
  • UW Information Technology will work with you to set up your shared device licenses.
  • Once purchased, you will be automatically billed for your Adobe license annually unless you cancel the renewal before the cancellation deadline. For more information about the cancellation deadline or to submit a cancellation request form, visit: https://itconnect.uw.edu/tools-services-support/software-computers/uware/uw-software-renewal-cancellation-request/.

Additional Information

Adobe Creative Suite FAQs

  • Log into adobe.com with your UW NetID@uw.edu credentials. If prompted, choose “University of Washington” and see the applications available for download.

  • You can install your applications on multiple computers
  • You can remain signed in to the apps on up to 2 computers
  • You can use your app on only one computer at a time

  • Yes

  • No

    • The license can be canceled using the Cancellation Request Form. (Please read all the details related to cancellation.)
    • Employee licenses can be transferred to another user at your request.

  • Yes. Your shared device license product profile administrator should
  1. First, use the Adobe License Utility tool to remove the license from the existing device.
  2. Then, you may use the license on a new device.

  • You can view a complete list on Adobe’s website: https://www.adobe.com/creativecloud/all-apps.html.

  • A user with an existing Adobe named user license purchased via UW IT should use the “Enterprise ID (Company or School)” option to sign in to Adobe on the device with Adobe Shared Device License.
  • If you do not have an Adobe “named user” license purchased via UW IT, you must sign in with “Adobe ID.” Adobe issues a free Adobe ID unrelated to the University of Washington. It is your personal account. Do NOT use UW NetID and UW email addresses to create your personal Adobe ID. You can create an Adobe ID here: https://helpx.adobe.com/manage-account/using/create-update-adobe-id.html.

  • This is a known issue. Adobe recommends using Lightroom Classic as a workaround.

Quick Facts

Available for

  • Faculty
  • Staff

Platform

PC, Mac, iOS, Android, Web Browser

Cost

Named User License: $175 annually
Shared Device License: $270 annually

All sales are final.

Category:

  • Graphic Design
  • Productivity
  • Video Editing

Documentation and Support