Common services charged per capita
Service Description |
Limitation/Exclusion |
UW-IT
Line of Business |
| 1. Accessible Technologies
Services that support the use of technology for people with disabilities. |
Consulting does not include solution implementation. | Access Technology Center (ATC)
DO-IT |
| 2. Accounts and Passwords
UW electronic identities, accounts on central UW systems, and services that enable access control for online applications. Services include UW NetID and passwords, UW Directories, Administrative System accounts, UW Microsoft Infrastructure, Access Management, and Wi-Fi registration. UW NetIDs available for other uses: |
Limited to one personal UW NetID.
Does not include computing services for Sponsored UW NetIDs. |
Access Management Accounts and Passwords UW Directories
UW Microsoft Infrastructure |
| 3. Administrative Systems Infrastructure
Systems infrastructure and technology support for UW administrative/business systems. |
Does not include new applications or projects or major changes to services (e.g., upgrades and expansions). | Database Services Developer Tools
EMC Storage Services IT Production Printing MCP Services UW Administrative Business Systems |
| 4. Backups and Mass Storage
Storage, backup, and recovery of centrally managed UW applications and systems. |
Does not include departmental or individual storage, backup, and recovery of applications and systems. | Enterprise Tape Libraries SAN
TSM Backup Services |
| 5. CISO – Information Security & Privacy
Services are designed to help UW units understand risks by analyzing and forecasting threats to information security, researching applicable information security and privacy laws, providing education on safeguarding institutional information, and consulting on incident management. |
CISO | |
| 6. Data Centers
Provide co-location services for centrally managed UW applications and systems. |
Does not include departmental or individual co-location services. | Data Centers |
| 7. Data Networks
Engineering, infrastructure, and operations supporting the following: 1) standard wired network service (via 1GE wall ports) providing access to University IT resources and to the Internet; 2) standard encrypted eduroam Wi-Fi access and service; 3) secure network access from remote locations via Husky OnNet Virtual Private Network (VPN); and 4) cellular distribution infrastructure to enhance cell services within and around University properties. |
Use limited by available bandwidth, IP Address, and Appropriate Use Policy.
Does not include: Unplanned wiring switch, and wireless upgrades or network expansion Moves, adds, and changes |
Communication Infrastructure Engineering
Internet Commodity UW Network Connectivity Services Mobile Technology |
| 8. Email, Calendaring, and Productivity Tools
Electronic mail services, including spam and virus protection, bulk mail, and email lists. Services include Office 365, UW Google Apps and UW Events Calendar. |
Limited to one account per capita. Use limited by:
|
UW Email Cloud Services
UW Events Calendar |
| 9. Voice and Video
Common infrastructure and technology support to deliver dial tone and other telecommunication services.
Standard Zoom Conferencing Service |
Telephony limited to one personal number per capita. Does not include:
Zoom Video Conferencing –
|
Telephony (parts of)
Zoom Conferencing |
| 10. Campus Software Licensing
Provision of UW licensed anti-virus software for desktop computers.
Microsoft and Qualtrics Campus License Agreements. |
Eligibility limited by UW NetID.
Use limited by contractual obligations. |
Campus Site Licenses |
| 11. Teaching & Learning Tools
Support for a wide variety of Teaching and Learning tools including Canvas, Catalyst, Panopto, etc. For a full list of teaching and learning tools visit the IT Connect Teaching and Learning Tools Page. |
Eligibility limited to UW NetID | Teaching & Learning Tools |
| 12. Emergency Preparedness and Business Continuity
Infrastructure to support emergency communications, notifications, and operations. Business continuity planning and implementation for centrally managed UW applications and systems. |
Does not include departmental business continuity planning and implementation. | Crisis Communications
UW Emergency Response Tools |
| 13. UW Enterprise Portal
Service and support for UW’s enterprise portal infrastructure (MyUW). |
Eligibility limited by UW NetID
Use limited by appropriate use guidelines Does not include:
|
Enterprise Portals |
| 14. Web Publishing
Hosting and Web services for faculty, staff, students, courses, departments, and UW administrative pages. |
Eligibility limited by UW NetID Use limited by:
Does not include:
|
Web Hosting Web Publishing |