Self-Sustaining Services & Rates

Last updated: May 31, 2024

Additional IT services are offered by UW-IT on a self-sustaining basis (at an additional fee). The current rates for these services were approved by UW Management Accounting & Analysis (MAA) and are effective through Sept. 30, 2023.

Important notice about FY 2024 Rates:

UW-IT’s FY 2024 rate proposal has been approved and will be in effect from Oct. 1, 2023, to Sept. 30, 2024. In response to the financial impacts of deferred IT maintenance and refresh projects following global pandemic and supply chain disruptions, UW-IT will be increasing rates in several areas.

For more information on rate adjustments, please see “Summary of Rate Changes” below, or visit our Service Catalog.

Detailed service offerings and rates: UW-IT Service Catalog
Summary of rate changes: Self Sustaining Rates for FY 2023 and FY 2024

Refund Policy

UW Information Technology (UW-IT) strives for accuracy in billing but recognizes that discrepancies may occur. At a customer’s request, UW-IT will review a charge when notified within 90 days of the charge appearing in MyFinancial.desktop (MyFD). If it is determined that the charge was made in error by UW-IT, a reverse charge will be issued to refund the customer. Request a refund.


For additional information, please contact UW-IT at 206-221-5000 or