Additional IT services are offered by UW-IT on a self-sustaining basis (at an additional fee). FY 2025 rates for these services were approved by UW Management Accounting & Analysis (MAA).
Important notice about FY 2025 Rates:
UW-IT’s FY 2025 rate proposal has been approved and will be in effect from Oct. 1, 2024, to Sept. 30, 2025. Overall, most rates remain unchanged from FY 2024, with a few exceptions (i.e. Software Licensing, Hourly Labor Rates).
For more information on rate adjustments, please see “Summary of Rate Changes” below, or visit our Service Catalog.
Detailed service offerings and rates: UW-IT Service Catalog
Summary of rate changes: Self Sustaining Rates for FY 2024 and FY 2025
Refund Policy
UW Information Technology (UW-IT) strives for accuracy in billing but recognizes that discrepancies may occur. At a customer’s request, UW-IT will review a charge when notified within 90 days of the charge appearing in MyFinancial.desktop (MyFD). If it is determined that the charge was made in error by UW-IT, a reverse charge will be issued to refund the customer. Request a refund.
CONTACT
For additional information, please contact UW-IT at 206-221-5000 or help@uw.edu.