IT Connect
Information technology tools and resources at the UW

CrashPlan Backup and Restore

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Code42 CrashPlan is an automatic desktop backup solution.  It runs silently in the background on all devices, without disrupting workflows or affecting device performance. Code42 CrashPlan provides real-time recovery so no matter what happens, you always have access to your data.

Use Code42 CrashPlan to protect, restore, and analyze endpoint data for your organization.

  • Unlimited real-time backup and recovery
  • Supports Mac, Windows, and Linux
  • Up to four devices per user (laptops and desktops)
  • Use your NetID for secure access and convenience
  • Android and iOS apps can retrieve files on mobile devices
  • Data is encrypted end-to-end during transfer to and from the cloud and while at rest
  • Previous versions are kept for each file
  • You choose what files and folders are backed up and you can restore them yourself anytime, anywhere
  • Backup data is compressed to minimize productivity interference.

Additional information can be found here.

 Program Details

Crashplan is available for purchase twice annually, with twelve month contracts available in July expiring August 19th the following year and six month contracts available in January expiring August 19th of the same year. January contracts are prorated for half a year.

No additional licenses may be purchased outside of these purchasing windows.

CrashPlan is assigned to a named user. Active licenses may not be transferred.

Named user licenses are assigned to an individual, may only be installed on four devices and are only available to that user.

  • Named user license will not be assigned to a shared UW NetID.  CrashPlan licensing policy prohibits it.

The plan includes unlimited data backup for those four devices.

Pricing is as follows:

$95 for an annual subscription.


  • Available to all faculty and staff with authorization from budget approver using valid budget number.
  • May only be installed on UW owned equipment.
  • Procurement cards and direct sales to individuals are not available at this time.

How to Order

The order period for summer 2018 has closed. Crashplan licenses will again be available for purchase around January 2019.


  • On how many devices can I use my CrashPlan license?
    • Four
  • Can I use this on grant-funded computers owned by other agencies?
    • Yes
  • What happens when an employee leaves?
    • The sub-org administrator would need to delete the separated employee’s archiving, freeing up the license for reassignment.
  • Where can I get help using this software?
  • Will our CDI reside in the U.S.—even in cloud deployments?
    • Yes. All data under this enterprise license agreement will reside in Washington State.
  • Is this service NIST 800-171 compliant?
    • Crashplan is compatible with NIST 800-171 (Controlled Unclassified Information). However, in order to be compliant UW must also have policies and procedures in place that are clearly defined and followed explicitly. UW is in the process of developing those policies and procedures, but they are not yet available.
  • Is a BAA available for Crashplan?
    • No, but a BAA is in development.
  • Can I assign a license to a shared user account?
    • No. A license can only be assigned to a primary NetID.
  • Can a shared user account be used for the sub-org admin account?
    • While not recommended for security reasons, a shared NetID can be used as a the sub-org admin account.