CrashPlan

CrashPlan is an automatic desktop backup solution.  It runs silently in the background on all devices and provides real-time recovery, so you can always access your data no matter what happens.

CrashPlan features:

  • Unlimited real-time backup and recovery
  • Supports Mac, Windows, and Linux
  • Up to four UW-owned devices per user (laptops and desktops)
  • Use your NetID for secure access and convenience
  • Data is encrypted end-to-end during transfer to and from the cloud and while at rest
  • Previous versions are kept for each file
  • You choose what files and folders are backed up, and you can restore them yourself anytime, anywhere
  • Backup data is compressed to minimize productivity interference.

How to Get CrashPlan

  • CrashPlan is available annually, with a twelve-month contract expiring June 30th. Licenses automatically renew at the end of each licensing period.
  • Available to all faculty and staff.
  • Requires valid UW worktags and authorization from a budget approver.
  • No Procurement cards or direct sales to individuals are available.
  • CrashPlan can only be installed on UW-owned equipment.
Order CrashPlan

License Details

  • Named user licenses are assigned to an individual. The client application may be installed on up to four UW-owned devices and is only available to that specific user.
  • A named user license can not be assigned to a shared UW NetID.
  • Once purchased, you will be automatically billed for your Crashplan license annually unless you cancel the renewal before the cancellation deadline. For more information about the cancellation deadline or to submit a cancellation request form, visit: https://itconnect.uw.edu/tools-services-support/software-computers/uware/uw-software-renewal-cancellation-request/.
  • Data retention for a deactivated Crashplan account is set to 30 days. After 30 days, the backups are purged from the “cold storage” to free up the license.

Additional Information

Crashplan FAQs

  • CrashPlan Support
  • Please email help@uw.edu if the CrashPlan documentation does not resolve your issue or if you are a prospective subscriber and have questions.

  • Up to four devices and unlimited data backup.

  • Only on machines that grant-funded affiliate agencies own.
  • This may not be used on personally owned computers.

  • No. A license can only be assigned to a primary NetID.Provision Access to UW Services

  • While not recommended for security reasons, a shared NetID can be used as your CrashPlan organization’s admin account.

  • Yes, a BAA has been signed. Medicine compliance and the CISO have reviewed this product, which is now approved for use by all UW departments.

  • The license can be canceled using the Cancellation Request Form. (Please read all the details related to cancellation.)
  • Employee licenses can be transferred to another user at your request.
  • A former licensee’s account is deactivated.
  • The backups of the deactivated account are automatically purged in 30 days to free up the license.

  • Archives are placed into Cold Storage for 30 days and purged after that. Licenses are still consumed during that cold storage archival time. Additional information about Cold Storage is here.

No. If you need continual access to the historical data, place the user on legal hold and keep the user there until the data can safely be purged.

The machine hardware can be transferred, but the data and version history are tied to individual user accounts and cannot be moved between users.

Yes. All data under this enterprise license agreement will reside in Washington State.

CrashPlan is compatible with NIST 800-171 (Controlled Unclassified Information). However, to be compliant, UW must have policies and procedures that are clearly defined and followed. UW is in the process of developing the policies and procedures, and they are not yet available.

Quick Facts

Available for

  • Faculty
  • Staff

Platform

PC, Mac, Linux

Cost

$124 annually

Category:

  • Backup

Documentation and Support