CrashPlan is an automatic desktop backup solution.  It runs silently in the background on all devices and provides real-time recovery; so no matter what happens, you always have access to your data.

CrashPlan features:

  • Unlimited real-time backup and recovery
  • Supports Mac, Windows, and Linux
  • Up to four UW-owned devices per user (laptops and desktops)
  • Use your NetID for secure access and convenience
  • Data is encrypted end-to-end during transfer to and from the cloud and while at rest
  • Previous versions are kept for each file
  • You choose what files and folders are backed up and you can restore them yourself anytime, anywhere
  • Backup data is compressed to minimize productivity interference.

How to Get CrashPlan

  • CrashPlan is available for purchase annually, with a twelve-month contract expiring August 19th, and licenses automatically renew at the end of each licensing period.
  • Available to all faculty and staff
  • Requires valid UW budget number and authorization from a budget approver.
  • No Procurement cards or direct sales to individuals are available.
  • CrashPlan may only be installed on UW-owned equipment.

In preparation for UW Finance Transformation (UWFT), we stopped processing orders for subscription products offered in the UWare catalog from May 1, 2023, through July 2023. As of August 2023, we are able to process orders, but some billing may still be delayed.

If you try to place an order and see the message “You are not autorized”, we have had to temporarily disable orders; please check back again in a few days.

Please view this page for more information about the cancellation deadline or to submit a cancellation request form.

A notice will be posted in the UWare Catalog when we can process orders for new software licenses.

Order CrashPlan

License Details

  • Named user licenses are assigned to an individual. The client application may be installed on up to four UW owned devices and are only available to that specific user.
  • A named user license can not be assigned to a shared UW NetID.
  • Once purchased, you will be automatically billed for your Crashplan license on an annual basis unless you cancel the renewal before the cancellation deadline. For more information about the cancellation deadline or to submit a cancellation request form, visit:

Additional Information

Crashplan FAQs

  • CrashPlan Support
  • Please email if the CrashPlan documentation does not resolve your issue or if you are a prospective subscriber and have questions.

  • Up to four devices, and unlimited data backup.

  • Only on machines that are owned by grant-funded affiliate agencies.
  • This may not be used on personally owned computers.

  • No. A license can only be assigned to a primary NetID.Provision Access to UW Services

  • While not recommended for security reasons, a shared NetID can be used as your CrashPlan organizations’ admin account.

  • Yes, a BAA has been signed. This product has been reviewed by medicine compliance and the CISO and is now approved for use for all UW departments.

  • The sub-org administrator will need to delete the separated employee’s archived data, freeing up the license for reassignment.Expiration of access to IT services

  • Archives are placed into Cold Storage and are set for purging after that cold storage time. Licenses are still needed during that cold storage archival time. You can find out more about Cold Storage: Here

No. If you need continual access to the historical data, place the user on legal hold and keep the user there until the data can safely be purged. If a manager needs access to the data 6 months from now they would be able to download with help from CrashPlan administrator.

Machine hardware can be passed around freely, but the data on the machine will be tied to one user account. We cannot move the data and the version history between users.

Yes. All data under this enterprise license agreement will reside in Washington State.

CrashPlan is compatible with NIST 800-171 (Controlled Unclassified Information), however to be compliant UW must have policies and procedures in place that are clearly defined and followed explicitly. UW is in the process of developing the policies and procedures, and they are not yet available.

Quick Facts

Available for

  • Faculty
  • Staff


PC, Mac, Linux


$100 annually


  • Backup

Documentation and Support