IT Connect
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CrashPlan

CrashPlan is an automatic desktop backup solution published by Code42.  It runs silently in the background on all devices and provides real-time recovery; so no matter what happens, you always have access to your data.

CrashPlan features:

  • Unlimited real-time backup and recovery
  • Supports Mac, Windows, and Linux
  • Up to four devices per user (laptops and desktops)
  • Use your NetID for secure access and convenience
  • Data is encrypted end-to-end during transfer to and from the cloud and while at rest
  • Previous versions are kept for each file
  • You choose what files and folders are backed up and you can restore them yourself anytime, anywhere
  • Backup data is compressed to minimize productivity interference.

How to Get CrashPlan

  • CrashPlan is available for purchase annually, with a twelve-month contract expiring August 19th, and licenses automatically renew at the end of each licensing period.
  • Available to all faculty and staff
  • Requires valid UW budget number and authorization from a budget approver.
  • No Procurement cards or direct sales to individuals are available.
  • CrashPlan may only be installed on UW owned equipment.
Order CrashPlan

License Details

  • Named user licenses are assigned to an individual. The client application may be installed on four devices and are only available to that specific user.
  • A named user license can not be assigned to a shared UW NetID.
  • Once purchased, you will be automatically billed for CrashPlan on an annual basis unless you opt out of the renewal before the opt-out deadline. For more information about the opt-out deadline or to submit an opt-out request form, visit: https://itconnect.uw.edu/wares/uware/uw-software-renewal-opt-out-request/.

Additional Information

Crashplan FAQs

Where can I get help using this software?

On how many devices can I use my CrashPlan License?

  • Up to four devices, and unlimited data backup.

Can I use this on computers not owned by the UW?

  • Only on machines that are owned by grant-funded affiliate agencies.
  • This may not be used on personally owned computers.

Can I assign a license to a shared user account?

  • No. A license can only be assigned to a primary NetID.Provision Access to UW Services

Can a shared user account be used for the sub-org admin account?

  • While not recommended for security reasons, a shared NetID can be used as a the sub-org admin account.

Is a BAA available for CrashPlan, for HIPAA compliance?

  • Yes, a BAA has been signed. This product has been reviewed by medicine compliance and the CISO and is now approved for use for all UW departments.

What happens to the software license when an employee leaves?

  • The sub-org administrator will need to delete the separated employee’s archived data, freeing up the license for reassignment.Expiration of access to IT services

What happens to the backups belonging to one user when they leave?

  • Archives are placed into Cold Storage and are set for purging after that cold storage time. Licenses are still needed during that cold storage archival time. You can find out more about Cold Storage: Here

Can we transfer ownership of that user’s backups to another user?

No. If you need continual access to the historical data, place the user on legal hold and keep the user there until the data can safely be purged. If a manager needs access to the data 6 months from now they would be able to download with help from CrashPlan administrator.

Can a machine backup be transferred between users, or would the new user have to start a new backup instance?

Machine hardware can be passed around freely, but the data on the machine will be tied to one user account. We cannot move the data and the version history between users.

Will our data reside in the U.S.—even in cloud deployments?

Yes. All data under this enterprise license agreement will reside in Washington State.

Is this service NIST 800-171 compliant?

CrashPlan is compatible with NIST 800-171 (Controlled Unclassified Information), however to be compliant UW must have policies and procedures in place that are clearly defined and followed explicitly. UW is in the process of developing the policies and procedures, and they are not yet available.

Quick Facts

Available for

  • Faculty
  • Staff

Platform

PC, Mac, Linux

Cost

$110 annually

Category:

  • Backup

Documentation and Support