When you need help that’s managed in UW Connect — such as via help@uw.edu or ischelp@uw.edu — you’ll have one unchanging REF record per issue, regardless of supporting unit or issue type; they’ll show in My Requests.
When you need help that’s managed in UW Connect — such as via help@uw.edu or ischelp@uw.edu — you’ll have one unchanging REF record per issue, regardless of supporting unit or issue type; they’ll show in My Requests.