From the early hours of this morning, our UW-IT team has been monitoring and recovering the Microsoft/CrowdStrike outage.
Once it was determined that this was an international outage with no harmful intent, our incident management team assembled to manage communications and connectivity. We also reached out to the Computing Directors for updates and insights to ensure that all of our user segments were informed and aligned with expectations.
The UW-IT availability issues are all resolved. SolarWinds, the software we use for monitoring and maintaining our network, is now operational but not yet in high availability. Once our team has rested, they’ll work to ensure SolarWinds returns to high availability.
We will continue to monitor the network’s health to ensure that speed, connectivity, reliability, and efficiency remain unaffected.