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IT Connect

Information technology tools and resources at the UW

January 31, 2018

Learn how to back up your data in this free computer clinic on Feb. 5

Documents flying out of some folders and into a cloud storage system.

Register for a free Computer Vet workshop at Odegaard Library on Feb. 5 that will teach tips and best practices for backing up your computer data, whether on a cloud application like Google Drive or on an external hard drive. Open to UW students, faculty and staff, the workshop is 3:30-5 p.m. in room 320. Bring a laptop. Space is limited, so register early.

January 29, 2018

Register now for the 2018 UW TechConnect conference

Two people talking together at a table

This year’s UW TechConnect conference will be held on March 13 at the Seattle Husky Union Building, with four featured speakers on the agenda talking about trends and challenges in information technology. This year, the conference is encouraging participants to pre-register. The annual conference provides an opportunity for UW information technology colleagues to learn about what is happening across the University, make connections and share common interests.

January 26, 2018

Important security enhancements to Workday

Screen with laptop and phone showing 2FA

In order to better protect employees’ private information, all employees will be required to use Duo, the University’s two-factor authentication (2FA) solution, when signing in to Workday, not just when accessing personal information. This change will go into effect at the start of the business day, January 26, 2018.

The privacy of sensitive information is a top priority for all of us. In this new environment where we are seeing increasing attacks from multiple sources, we need to tighten our data security. This is in direct response to recent changes in the security environment that have emerged this year and which you may have heard about in the news.

By taking this step, all of your Workday data will now be protected by 2FA. Once enrolled, there will be no delay in accessing any of your information in Workday. This move, in line with industry-wide best practices, is an important step in our ongoing efforts to help employees safeguard their private information. This will not affect your ability to access your email or other websites. No systems other than Workday will be affected.

Employees who are already enrolled in Duo will not need to take any additional action. If you have not yet enrolled in Duo, you will need to do so in order to access Workday beginning January 26, 2018.

To find out how to enroll, visit IT Connect’s Two-Factor Authentication (2FA) webpage. There are multiple sign-in options for 2FA, including using a smartphone, tablet or desk phone. (We recommend using a smartphone or tablet based upon security, convenience and access.)

Please note, even with the use of 2FA, employees using a shared, public computer, such as one found at a kiosk or a library, should remember to always sign out of Workday.

UW-IT is committed to supporting all employees as we make this important transition. If you need help, please contact the UW Information Technology Service Center at or call 206-221-5000. The Service Center is available 24X7 to assist you.

Frequently Asked Questions

What is 2FA?

Two-factor authentication adds a layer of security when you sign in with your UW NetID. Normally, you verify your identity with a single factor, such as a password. Verifying your identity using a second factor, like a smartphone, tablet or hardware token prevents others from signing in as you, even if they know your password.

Why do I need two-factor authentication?

It has become increasingly easy to compromise passwords. They can often be stolen, guessed or hacked, and you may not even realize your password has been compromised. With two-factor authentication, a compromised password won’t mean a compromised account.

Why now?

Phishing attacks often escalate during tax season, with increased attempts at stealing employees’ Social Security numbers and tax documents. Of course, protecting your private information is important throughout the year, not just during tax season. Using 2FA to prove it’s really you protects your personal data all year long.

I’ve used 2FA to sign in to Workday before – what is different?

If you have an elevated security role in Workday and are already prompted to use 2FA at sign in, there will be no difference.

If you are using 2FA only when you need to access sensitive information like your payslip, tax documents or home address, the only difference is that you will be prompted to use 2FA as soon as you sign in to Workday.

Do I need to do anything?

Employees who are already enrolled in Duo will not need to take any additional action.

If you have not yet enrolled in Duo, you will need to do so in order to access Workday. To find out how to enroll, visit IT Connect’s Two-Factor Authentication (2FA) webpage.

Does this mean I’ll need to use 2FA when signing in to Workday to enter my hours worked?

Yes, all employees will now use 2FA whenever they sign in to Workday, whether to enter hours worked, request vacation or sick time, to take holiday time off, or to do any other task for which they use Workday.

Please note: Medical Centers employees use Kronos, not Workday, to track hours worked.

I forgot my 2FA device. What should I do?

If you forgot your 2FA device and have a critical business need to access Workday, you can contact the UW-IT Service Center. They will verify your identity over the phone and then issue you a temporary bypass code you can use to sign in with 2FA.

January 25, 2018

Beware of phishing emails asking for your UW NetID and password to gain access to W-2 information

Email symbol with a warning not to open over a laptop

Cyber criminals try to steal an employee’s login credentials so that they can download Wage and Tax Statements (Form W-2). They then can use the W-2 information to electronically file a fraudulent federal income tax return in the employee’s name. By changing the bank account number, the cyber criminals receive the refund. Fortunately, your vigilance and the UW’s two-factor authentication system can play a pivotal role in protecting employee data. Learn more about phishing on the UW Office of the Chief Information Security Officer website.

January 24, 2018

Tax forms to be mailed this week

envelopes and mail box

Employees’ 2017 tax forms including W-2s, 1099Rs and Stipend Letters will be mailed on January 25. Keep an eye out for these important tax documents to arrive in your mailbox soon! The documents are sent to an employee’s designated mailing address in Workday. Learn how to access your tax forms online and find answers to frequently asked questions about W-2s here.

January 23, 2018

Join Tableau Day to learn about data analytics in higher ed

People working together

The Jan. 30 event in the Husky Union Building will introduce Tableau, a powerful data visualization tool, feature speakers using data analytics at the University, and offer panel discussions with subject matter experts. Whether you are new to Tableau or more advanced, you’ll find sessions of interest. Learn more and register here.

January 22, 2018

As internet traffic continues to grow UW-IT keeps pace with network improvements

Computer connected

UW Seattle’s links to the internet now provide more capacity and redundancy to support the never-ending increase in workloads. UW-IT has reconfigured its networks so more net traffic is funneled via two separate 100-gigabit links connecting the Seattle campus to the Pacific Northwest Gigapop, which provides access to the national networks, including internet and high-performance federal networks. In the past, many campus users had to rely on smaller 20-gigabit networks to move their work.

January 18, 2018

Sign up for half-day Google Cloud Platform workshop on Feb.13

Students sitting in a class

Learn the basics of the Google Cloud Platform. The workshop for students and researchers will cover computing and storage resources, database services and cost calculation for cloud adoption. It takes place Feb. 13 from 9 a.m. to noon in the Data Science Studio on the sixth floor of the Physics/Astronomy Tower on the UW Seattle campus.

January 16, 2018

Learn more about Meltdown and Spectre, and how to protect your devices

Spectre and Meltdown logos

Find out how to protect your computer and other devices from two major security vulnerabilities, known as Meltdown and Spectre, in a comprehensive risk advisory by the UW Office of the Chief Information Security Officer. The two security vulnerabilities affect the processing chips in almost every computer made in the last 20 years. Don’t miss the “What to do” section.

January 12, 2018

Get free and discounted Microsoft software for your personal devices

woman working on laptop with child

UW students and eligible faculty and staff can download Microsoft software for use on their personal computers, laptops and mobile devices. Learn more about Office 365 ProPlus and how to install it. Software includes: Word, Excel, PowerPoint, Outlook, OneNote, and Publisher and Access for PCs. The cost of Office 365 ProPlus is covered by the Technology Recharge Fee.

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