IT Connect

Information technology tools and resources at the UW

Managed Workstation VPN Service

About the Managed Workstation (MWS) VPN Service:

  • The MWS VPN Service consists of two separate connections: NetID VPN for Windows computers, and Husky OnNet for Macs.
  • If you are using these instructions to re-install the MWS VPN, you should remove any existing VPN connections before configuring a new VPN connection.

To use the MWS VPN Service, you must:

  1. Be a paid subscriber to the Managed Workstation service or belong to a MWS supported department.
  2. Have the NetID VPN or Husky OnNet installed on your computer. This is a standard install on MWS laptops; if it is not installed, please see the instructions for installing it on Windows 7, Windows 8.1, Windows 10, and Mac OSX.
  3. Have a broadband connection of some kind. Modem dial-up connectivity will not work.
  4. Run Mac OSX, Windows 10, 8.1, 8, or 7.

Using the Managed Workstation VPN Service:

The method of use depends on your operating system.

 Windows 7

  1. Click the Start button and click “Control Panel”.
  2. Click “Network and Internet”. (Skip this step if using “Classic” Control Panel)
  3. Click “Network and Sharing Center” Control Panel.
  4. Click “Connect to a network”
  5. Click “NetID VPN”
  6. Click “Connect”

Quick Connect

Click the “Network” icon in the tray near the clock. Click “Connect to a Network”. Under the Dial-up and VPN section, locate and click “NetID VPN” then click “Connect”

Windows 8.1

Open Settings Search panel. ( key + W)

  1. Search for “VPN”
  2. Click “Connect to a Network”
  3. Click “NetID VPN”  then click the “Connect button”
  4. At the Network Authentication window, enter your UW NetID and password, then click “Connect”

Windows 10

  1. To start a VPN session, Click the “Network” icon in the tray near the clock.
  2. A new window will open. Left click on “Netid VPN” and click “Connect”
  3. You may see this message appear: “Continue Connecting? We don’t have enough information to validate the server. You can still connect if you trust the server” If you see this message, click on the “Connect’ button

Quick Connect

Click on the win8-networkicon Network icon in the tray near the clock, click “NetID VPN” and click “Connect”

What works well

  • You can browse to protected campus locations by entering your UW NetID credentials.
  • Your programs on your desktop will work as expected (but, see the note below about Office applications)

Some cautions

Please be aware of the following when using the NetID VPN.

  • While you will have H: and I: drives, file movements will likely be very slow due to low bandwidth. (If you do not have your H: and I: files, follow the alternate method, below, for login).
  • Your Office applications may open more slowly, as they are configured to point to your H: drive on the server, and initial start-up time will depend on how quickly the server answers the Office application.

Alternate methods for login

You should only have to do this once for your drives to be remapped; these mappings should then be available the next time you open the VPN from your desktop.

Windows 7, 8.1, and 10

  • After start-up, click the Switch User button.
  • Near the bottom right side of the screen near the red “Power” button click on the blue “Network Logon” button.
  • This will initiate a VPN session. Log in as usual.

Using the NetID VPN from non-Managed Workstation systems

Basic support for the NetID VPN is available for non-MWS computers, however, extended support without being a MWS customer is subject to MWS consulting rates.

The NetID VPN works well in many situations, but from non-MWS computers:

  • You will not see your H: and I: drive mounts.
  • You must ensure your computer is patched and using a current anti-virus program; see more details on UW policy.

Setting up the NetID VPN

Windows 7 

  1. Click on the “Network and Internet” control panel (Skip this step if using the “Classic” Control Panel)
  2. Click “Network and Sharing Center”
  3. Click  “Set up a connection or Network”
  4. On the next screen, click  “Connect to a workplace” then click “Next”
  5. If prompted to use an existing connection, click “No, Create a new connection”.
  6. Click “Use my Internet connection (VPN)”
  7. Enter the following information:
    • Internet Address: vpn.netid.washington.edu
    • Destination Name: NetID VPN
    • Click “Don’t connect now, just set it up so I can connect later”
  8. Click “Next”
  9. Type your user name and password
    • User name: (UW NetID)
    • Password: (UW NetID password)
    • Domain: NETID
  10. Click “Create” Go back to “Adapter settings” in “Network and Sharing Center” and right click “NetID VPN”, then click “Properties”
  11. On the Security tab:
    • Type of VPN: set to “Secure Socket Tunneling Protocol (SSTP)”
    • Data Encryption: should be set to: “Require encryption (disconnect if server declines)”
    • Authentication: Click the radio button for “Use Extensible Authentication Protocol (EAP)” the drop-down list should change to “Microsoft: Secured password (EAP-MSCHAPv2)”
  12. After saving, right click “Connect” to test.

If presented with a choice of Public, Home, or Work network, choose the type of network that more closely resembles the physical network you are using. If you are using a network in a coffee shop, choose Public. If you are at home, you can choose the Home network. Public is always the “most secure” choice if you have any doubts.

Windows 8.1

  1. From the Win 8.1 Desktop or  Start screen open the Search Settings panel. (Win Key + W)
  2. Type “VPN”
  3. Click “Manage Virtual Private Networks” (VPN)
  4. Click “Add a VPN Connection
    • VPN Provider = “Microsoft”
    • Connection Name = “NetID VPN”
    • Server Name = “vpn.netid.washington.edu”
    • Type of Sign In = “User name and password”
    • User name = “Your UW NetID”
    • Password = “Your  UW NetID Password”
  5. Click “Save”
  6. Go to: “Control Panel” > Click “Network & Sharing Center” >Click “Change Adapter Settings”
  7. Right-click on the “NetID VPN”
  8. Click “Properties”
  9. On the Security tab:
    • Type of VPN: “Set to “Secure Socket Tunneling Protocol (SSTP)”
    • Data Encryption set to: “Require encryption (disconnect if server declines)”
    • Authentication: Click the radio button for “Use Extensible Authentication Protocol (EAP)”, the drop-down list should change to “Microsoft: Secured password (EAP-MSCHAPv2)”
  10. Click “OK”
  11. From the Win 8.1 Desktop or Start screen open the Search Setting Panel. (Win Key + W)
    • Type “VPN”
    • Click “Connect to a Network”
    • Click “NetID VPN”
    • Click “Connect”

If presented with a choice of Public, Home, or Work network, choose the type of network that more closely resembles the physical network you are using. If you are using a network in a coffee shop, choose Public. If you are at home, you can choose the Home network. Public is always the “most secure” choice if you have any doubts.

Windows 10

  1. Click on Start > Settings > Network & Internet > VPN (Optional – Select any existing Nebula VPN connections you may have an click Remove)
  2. Click on the + to Add a VPN connection
  3. Fill in the fields in this manner:
    • VPN Provider: From the drop down menu, select Windows (built in)
    • Connection name: Netid VPN
    • Server name and address: vpn.netid.washington.edu

 

Setting up the VPN for Mac OS

Mac users should use the Husky OnNet VPN service to access UW networks.