IT Connect

Information technology tools and resources at the UW

Managed Workstation Services

Managed Workstation Services provide networked personal computers that are centrally managed and supported by UW Information Technology.  Basic elements include:

  • Managed Windows desktop, with option for Mac computers
  • Basic help desk support
  • Operating system updates
  • Anti-virus installation and maintenance
  • Software delivery to Windows workstations via a centralized service, including Microsoft Office and Outlook
  • Virtual Private Network (VPN) allows secure connections to campus resources
  • Nebula training room

Optional elements include:

  • Shared and private file space managed through UW Groups, with self-service file restores
  • Nebula Consulting: IT assistance beyond basic support

 

Please see the UW-IT Service Catalog for a more information about the service, available service options, and the current rates.