IT Connect
Information technology tools and resources at the UW

Windows 10 1903 VPN Error

A bug exists in the Windows 10, 1903 feature update that does not allow connecting to a VPN connection via the system tray.

The symptoms of this bug are as follows:

1. When attempting to connect via the system tray the Managed Workstation VPN appears to be connecting, however no logon credentials are ever requested.

2.  The VPN connection is never completed, there is no error message, but the Managed Workstation VPN connection returns to an idle state in the system tray.

To connect to the Managed Workstation VPN:

  1. Type VPN into the Start Menu

2.  Open the VPN Settings window

3.  Choose Connect under the Managed Workstation VPN

4.  Enter your NETID/password

5.  Managed Workstation VPN will connect