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Recent News

UW Autopilot: New computer configuration now available for MWS customers

Aug. 19, 2020

A new computer configuration option for new MWS computers — UW Autopilot — is now available.  This process automates the setup and preconfiguration of Windows 10 computers, without the need to manually configure the computer on campus.  Because the entire solution is…

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Managed Workstation COVID-19 updates

Mar. 24, 2020

UW-IT will be working from home until June. This includes all of the Managed Workstation team. In these uncertain times we’re doing our best to balance our customer needs with being cautious with our own staff. Computer Imaging The OSD image installation…

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2020 MWS Customer Meetings

Feb. 04, 2020

We’ve scheduled the quarterly Managed Workstation Service customer meetings for 2020.  The dates and locations are as follows: Thursday, February 13, 2020  10:00 AM – 11:30 AM – UW Tower, Board Room Thursday, April 23, 2020  10:00 AM – 11:30 AM –…

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Connecting Remotely in Inclement Weather

Jan. 08, 2020

As the promise of snow flutters into the local forecast, we wanted to take a brief moment to remind our users how to remotely connect to their machines. In order to successfully connect remotely, the following requirements are necessary: Have administrator privileges…

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New imaging process available

Jul. 29, 2019

Managed Workstation has a new process available for imaging a workstation called Operation System Deployment (OSD). The old process, called Litetouch or MDT, will remain available until October 31, 2019. Why should I use this new process? There are a number of…

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MWS file service maintenance

Jan. 11, 2019

On January 14th, 2019 starting at 7pm, maintenance will be performed on the MWS file service. This maintenance period will end on January 15th at 5am. During this period, users may not be able to access their files. After this period, if…

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New desktop icon

Sep. 27, 2018

What changed Yesterday, we prematurely delivered a new desktop icon as a planned enhancement–please accept our apologies for any surprises this caused. This new desktop icon is named ‘Upgrade Windows to current version’. Depending on screen resolution and font choices on your…

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Antivirus update within Managed Workstation

Sep. 04, 2018

The antivirus solution and process within Managed Workstation has changed. What and When During the month of August, we slowly replaced the prior Sophos product with an entirely new Sophos product with two components. The new product is called Sophos Intercept X.…

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MWS Training Room End of Life

Sep. 04, 2018

As of 10/1/2018, the Managed Workstation training room in Roosevelt Commons is no longer available. There is not enough use for us to continue to provide this resource. We are sorry for any inconvenience this may cause. Brian Arkills Managed Workstation service…

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Managed Workstation to stop supporting Windows 7 on 8/31

Jul. 12, 2018

Managed Workstation will drop OS support for Windows 7 SP1 on 8/31/2018. This will reduce costs and improve security & capabilities, enabling a more useful, up-to-date, functioning workstation. To meet this goal, several steps will be taken: July 19: Begin weekly notifications to customer account…

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