IT Connect
Information technology tools and resources at the UW

UW Managed Print Services – Ricoh scan to email setup

A number of Nebula Departments have been acquiring Ricoh printers through the  UW Managed Print Services (MPS) program.

There are a couple steps to do prior to setting up “scan-to-email” on the printer.

A Shared UW NetID account is recommended to setup the “scan-to-email” section.  Go here to request a Shared UW NetID.

A “From” Account is needed as the reply address provided with the scan e-mail. This can be a user or departmental address.

Information required to setup “scan to email” correctly:

  • Configure DNS server –, (Two entries required)
  • “use secure ssl connection with SMTP” should be ON.
  • “Encryption” is set to ‘AUTO’

Remember, if you  have any problems or questions, please contact Nebula@u and we can help!