IT Connect
Information technology tools and resources at the UW

2016 Notifications

20161114 – Disabling all remaining NEBULA2 accounts

Nov. 14, 2016

We will begin disabling all remaining NEBULA2 user accounts the week of 11/28. What and when: Starting the week of 11/28, we will begin disabling the remaining 221 NEBULA2 accounts that are still in use. What you need to do: If you…

Read more

20161114: Nebula2 Account Disables

Nov. 14, 2016

We will begin disabling all remaining NEBULA2 user accounts the week of 11/28. What and when: The week of 11/28, we will begin disabling the remaining 221 NEBULA2 accounts that are still in use. What you need to do: If you are…

Read more

20160927: Service design change: DNS search suffixes

Sep. 27, 2016

Managed Workstation service design change: DNS search suffixes What and When We’ll be making a change to all managed workstations over a period of a week, in increasing numbers of computers. A few will get this change Friday night 9/30, more Monday…

Read more

20160927: Service design change: Default domain

Sep. 27, 2016

Managed Workstation service design change: Default domain What and When We’ll be making a change to all managed workstations over a period of a week, in increasing numbers of computers. A few will get this change Friday night 9/30, more Monday night,…

Read more

20160916 Change in printer support

Sep. 16, 2016

As many of you may be aware UW-IT retired the Computer Maintenance Group (CMG) back in June, 2014. This group provided printer support for the Seattle campus including MWS customers until June, 2014. Since the retirement of the Computer Maintenance Group we…

Read more

20160721 On-going Problems H: and I: Drives

Jul. 21, 2016

Last month we experienced a significant incident where the server infrastructure behind H:\ and I:\groups was unable to accept new connections.  We applied a workaround, moving all user home directories and group directories to new server infrastructure, which also has much newer…

Read more

20160707 Managed Work Station FY17 Rates

Jul. 07, 2016

FY17 rates for Managed Workstation services are now available. As of 7/1/2016 the new FY17 rates for Managed Workstation service have been approved by Management Accounting & Analysis (MAA). MAA provides final approval of rates for all cost-recovery centers at the UW.…

Read more

20160624 Managed Workstation H: and I:\groups troubles

Jun. 24, 2016

On 6/15/2016, we experienced a significant incident where the server infrastructure behind H:\ and I:\groups was unable to accept new connections. The cause of that incident is now understood. We applied a workaround of moving the 90% of file directories that were…

Read more

20160615 OUTAGE: H:, I:\groups, i:\snapshots

Jun. 15, 2016

We are in the process of applying a workaround to resolve this incident. The workaround involves a change we had planned to make in the future to upgrade the server infrastructure behind these file services. We’ve moved one large customer over to…

Read more

20160517 Disabling Nebula2 user accounts

May. 17, 2016

We have begun disabling unused NEBULA2 user accounts.   This does not relate to eligibility groups, nor will it result in the loss of any Nebula services – it is only about whether your NEBULA2 user account is enabled or disabled.  …

Read more