IT Connect
Information technology tools and resources at the UW

Notifications

All MWS notifications are listed here.

New imaging process available

Jul. 29, 2019

Managed Workstation has a new process available for imaging a workstation called Operation System Deployment (OSD). The old process, called Litetouch or MDT, will remain available until October 31, 2019. Why should I use this new process? There are a number of…

Read more

20190114: MWS file service maintenance

Jan. 11, 2019

On January 14th, 2019 starting at 7pm, maintenance will be performed on the MWS file service. This maintenance period will end on January 15th at 5am. During this period, users may not be able to access their files. After this period, if…

Read more

20180927: New desktop icon

Sep. 27, 2018

What changed Yesterday, we prematurely delivered a new desktop icon as a planned enhancement–please accept our apologies for any surprises this caused. This new desktop icon is named ‘Upgrade Windows to current version’. Depending on screen resolution and font choices on your…

Read more

20180904: Antivirus update within Managed Workstation

Sep. 04, 2018

The antivirus solution and process within Managed Workstation has changed. What and When During the month of August, we slowly replaced the prior Sophos product with an entirely new Sophos product with two components. The new product is called Sophos Intercept X.…

Read more

20180904: MWS Training Room End of Life

Sep. 04, 2018

As of 10/1/2018, the Managed Workstation training room in Roosevelt Commons is no longer available. There is not enough use for us to continue to provide this resource. We are sorry for any inconvenience this may cause. Brian Arkills Managed Workstation service…

Read more

20180712: Managed Workstation to stop supporting Windows 7 on 8/31

Jul. 12, 2018

Managed Workstation will drop OS support for Windows 7 SP1 on 8/31/2018. This will reduce costs and improve security & capabilities, enabling a more useful, up-to-date, functioning workstation. To meet this goal, several steps will be taken: July 19: Begin weekly notifications to customer account…

Read more

20180628: LastPass for Managed Workstation customers

Jun. 28, 2018

Managed Workstation is deploying LastPass Enterprise, a password management system, which is now available on an opt-in basis. What & Why Managed Workstation has purchased LastPass Enterprise for all Managed Workstation users. LastPass helps improve password management practices by: securely storing and…

Read more

20171127: Windows 10 1709/Fall Creators Update is now our Baseline OS

Nov. 27, 2017

We’ve moved Windows 10 1709, also known as the Fall Creators Update, to Baseline and will start upgrading Windows 10 computers running an older version this week. What and when Over the next several weeks, we will be upgrading all computers running…

Read more

20171016: Managed Workstation service boundary changes

Oct. 16, 2017

Service boundaries have changed slightly. See below for details. What and When Beginning with adoption of the new FY18 rates (10/1/2017), the Managed Workstation service boundaries have changed. We still provide the same core capabilities, but down in the details, there are…

Read more

20171016: MWS training room

Oct. 16, 2017

As of 10/1/2018, the Managed Workstation training room in Roosevelt Commons is no longer available. How we provide the Managed Workstation service (MWS) training room has changed. See below for details. What and When During the first half of 2017, we refreshed…

Read more