Skip to main content
IT Connect

Information technology tools and resources at the UW

20170517: Workstation migration – user notice

Managed Workstation is migrating workstations from the Nebula2 domain to the NETID domain. The impact to you is very low. Please ensure your managed workstation is on the UW network during the noted period.

What and When:

Beginning Monday, May 22nd at 5pm, and every night through Friday, June 2nd, we will attempt to automatically migrate managed workstations to the NETID domain. Any given managed workstation will be scheduled for one night during this period, as documented at https://itconnect.uw.edu/wares/nebula/news/migration/schedule/.

Computers which are unavailable will be retried on every successive night during this period until successfully migrated.

There are two noticeable impacts of this work:

  • computers that are being migrated will be rebooted, with a visible 5 minute warning message when the migration agent is ready to initiate the reboot. A second reboot will follow the first, approximately 15-45 minutes later.
  • the computer’s name will change from existingname.clients.nebula2.washington.edu to existingname.clients.uw.edu

After a workstation is migrated, you will continue to log into your managed workstation with your NETID user account, and there is no other impact.

What you need to do:

Please plan to ensure your managed workstation is turned on and on the UW network on the night it is scheduled for migration. If your managed workstation is not located on the UW network, please bring it in and leave it on the network for its scheduled night.

If your managed workstation can not get on the UW network during this period, we will contact you to work out a solution, but it will require a little more effort.

If you remote desktop to your managed workstation, please adjust your practices after your computer is migrated:

  1. First, connect to the VPN,
  2. Then, remote desktop to your computer’s new fully qualified name (existingname.clients.uw.edu).

More info:

If you have a question about this change, please first see if your question is addressed in the frequently asked questions: https://itconnect.uw.edu/wares/nebula/news/migration/faq/.

UW-IT has a lot of experience with this type of change, and the number of issues caused by this type of change are extremely low. However, if there are problems which result in an unusable workstation, we will treat it as an urgent issue and prioritize returning the workstation to service. You can call 221-5000 or send an email to help@uw.edu and let the UW-IT Service Center know that you are experiencing an incident with your managed workstation.

If you have a significant scheduling issue during this 2-week period, and need your managed workstation to not be migrated, please let us know and we will try to accommodate you.