Information technology tools and resources at the UW
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Computer renames on 5/17
Computers with an underscore in their name will be renamed and restarted on 5/17. More information is available.
Migrating workstations to the NETID domain
All managed workstations will be migrated to the NETID domain between 5/22/2017 and 6/2/2017. More information on this can be found in the MWS announcement
Office 2007 End of Life (EOL)
Office 2007 support has ended. More information on this can be found in the MWS announcement sent out on 5/10/2017
Disabling SMBv1 on all Managed Workstations
Starting on April 17, 2017 we are disabling SMBv1 on all Managed Workstation computers. See the MWS announcement for more info
Improving ways to request help
We have updated the way to request help by the use of some new request forms. More information can be found in this MWS annoucement
Planned work on 4/2 for the Home and Group directories
Information on this work was in this annoucement
Windows 8.1 moves to containment
On May 1st, Windows 8.1 will be moving to containment. See more information on this in the MWS annoucement
Windows 7 moves to containment
Beginning on February 28th, 2017, Windows 7 will be moving to containment.
Windows 10 upgrades coming next week
Brown bag lunch on January 30th, 2017
Join us on January 30th, 2017 from 12:00PM – 1:00PM in the Visitors Dining Room on the 4th floor of the UW Tower.
Disabling all remaining NEBULA2 accounts
Starting 11/28, all remaining NEBULA2 accounts will be disabled.
Managed Workstation service design change: Default domain
On 9/30/2016, the default login domain on managed workstations will change to NetID.
Managed Workstation service design change: DNS search suffixes
On 9/30/2016, the service design for DNS search suffixes on managed workstations will change.
Change in printer support
Managed Workstation Services (MWS) will no longer provide printer support to our customers, to align with the University’s priorities.
Managed workstation FY17 rates now available
As of 7/1/2016 the new FY17 rates for Managed Workstation Service have been approved.
The rates are:
- Managed Workstation rate: $34.50/desktop/month
- Managed Workstation file storage: $.15/GB/month
- Windows File storage: $.37/GB/month
- Consulting Services: $98.50 per hour
On-going Problems H: and I: Drives
Update: Last month we experienced a significant incident where the server infrastructure behind H:\ and I:\groups was unable to accept new connections.
Managed Workstation H: and I:\groups troubles
On 6/15/2016, we experienced a significant incident where the server infrastructure behind H:\ and I:\groups was unable to accept new connections.
OUTAGE: H:, I:\groups, i:\snapshots
Information and a workaround solution that will be implemented for this problem are included in the MWS announcement that was sent out on 6/15/2016
Unused Nebula2 user accounts being disabled
Nebula2 accounts that have not been used in more then 37 days have been disabled.
VPN service change for Mac users
Managed workstation service group management
The Managed Workstation service will no longer make group membership changes on your behalf.
What is included in the MWS rate?
New documentation exists which explains what is included in the Managed Workstation rate vs. what incurs an hourly consulting rate.
Lite Touch: Network-based OS deployment capability
Windows 10 upgrade
The Managed Workstation service has provided an easy upgrade option from your Windows 7 or Windows 8.1 computer to Windows 10 via a a self-service desktop shortcut.
We advise customers leave plenty of time for the upgrade to happen—the computer won’t be available during the upgrade. Consider starting the upgrade before you leave for the day.
You should reboot your computer before starting the upgrade to clear any pending updates, as pending updates could interfere with the upgrade.
Office 2016 is now available to install through Software Center.
Changes in accessing file services
Access is now based on eligibility groups managed by each customer. As users are added and removed from eligibility groups, access to services will be added or removed. If you are unsure or do not know what your eligibility group is, send and email to email@example.com.
If you do not have an UW eligibility group and need to create one, instructions are on our webpage How do I set up an eligibility group for my department?