IT Connect
Information technology tools and resources at the UW

COVID-19: Off-Campus Computer Setup

These instructions are intended to provide temporary computer access during the COVID-19 Crisis. All Managed Workstations setup in this manner will need to be re-imaged upon resumption of normal operations. For assistance please contact help@uw.edu.

In light of UW and WA state direction, UW-IT staff that are not essential for critical UW Operations will be working from home until June. This includes all of the Managed Workstation team. In these uncertain times we’re doing our best to balance our customer needs with being cautious with our own staff.  Our usual high-touch approach has a number of problems during this crisis, including lack of good social distancing protocols and disinfecting practices for computer hardware.

These directions are intended to provide a process for employees who are not currently allowed on campus, but need to setup a new or replacement laptop. We are happy to remotely assist any MWS Customer with the setup of a new computer; e-mail help@uw.edu to setup a time.

Creating a Local Account in Windows 10

When you first open your new computer, you will be prompted with a series of setup screens. Follow through the screens and connect to your home network. Once connected, you may be prompted to download Windows Updates, do so if prompted. After you agree to the End User License Agreement, you will be prompted to choose to setup for personal or an organization, choose “Set up for an organization.” (as highlighted below).

After you choose that option, you will be prompted to sign in with a Microsoft Account, choose instead to “Domain join instead” as shown below.

You will be prompted to create an account, you can use whatever account name you would like. Then set a password and security questions. Once you finish creating your local account, follow the rest of the instructions on the setup screens until you get logged into your account.

Installation of Common Applications

The MWS service recommends first installing Zoom and the MWS VPN.  With Zoom, you can get remote support from MWS staff in the event you get stuck. The MWS VPN will allow you to connect to UW Resources from your home network.

Installing Zoom

  1. Download the Zoom Client for Meetings from this page: https://zoom.us/download#client_4meeting

  2. Once the installer has finished downloading, run the installer, following all prompts.

For more information about Zoom, the UW has documentation available here: UW Zoom Video Conferencing

Setup Managed Workstation VPN

  1. Click on Start > Settings > Network & Internet > VPN (remove existing connections here)

  2. Click on + Add a VPN connection

  3. Fill in the following fields, as shown in the screenshot below:

    1. VPN Provider: From the drop down menu, select Windows (built-in)

    2. Connection name: MWS VPN

    3. Server name or address: vpn.netid.washington.edu

    4. VPN type: Automatic

    5. Type of sign-in info: User name and password

    6. Click Save

  1. In the same window, click Change adapter options in the Related settings section in the lower half of the window.

  2. The Network Connections Window will open. Locate the MWS VPN that we just created, right click on it and choose Properties

  3. On the MWS VPN Properties window, make the following changes:

    1. Under the Options tab

      1. Click the PPP Settings button, both Enable LCP extensions and Negotiate multi-link… should be checked, click OK

    1. Under the Security tab:

      1. Data Encryption: Require encryption (disconnect if server declines)

      2. Authentication: Click the radio button for Use Extensible Authentication Protocol (EAP) the drop-down list should change to Microsoft: Secured password (EAP-MSCHAPv2)

    2. Click OK

  1. Close this window or double click on the MWS VPN connection to go back to the VPN window and test your connection.

Optional: Setup Husky OnNet

If you prefer to use Husky OnNet or would like a backup VPN client, you can find setup instructions here: https://itconnect.uw.edu/connect/uw-networks/about-husky-onnet/

Installing Microsoft Office

  1. Visit https://www.office.com/ and choose “sign-in”

  2. Enter your uw.edu email address

  3. Sign in with your UW netid + password

  4. Choose “Install Office” in the upper right-hand corner

5. Select Office 365 apps and save the file

    1. Open setup from the saved location and the Office setup process will begin

    1. You should see this screen when the installation is complete and the Office applications should be available via the Start menu

Connect to Network Drives

  1.  Open Windows Explorer and click “This PC”in the navigation pane on the left hand side.

  2.  Click the “Computer” tab at the top to open a new ribbon.

  3.  A new ribbon will appear. Click “Map Network Drive”and a new window will open.

  4. Click the drive letter from the drop down menu. You can only use letters that are not assigned to existing network drives.

  5. After clicking the drive letter, copy/paste the following into the Into the “Folder” field:

For the I:drive (Shared Directory): \\nebula2.washington.edu\uw
For the H:drive (Home Directory): \\nebula2.washington.edu\uw\homedir

  1. Important! You will need to check the “Connect using different credentials” checkbox.

    1. When prompted for you credentials, enter your netid in this format: “netid\username

  2. Check the box “Reconnect at sign-in”, then click “Finish”for each drive you need to have mapped.

  3. The drives will now appear in your Windows Explorer screen.

 

Keynes/Fortune Server Access

  1. To configure access to the Keynes or Fortune server, e-mail help@uw.edu with “MWS: SecureCRT Setup” in the subject, along with the server you need to connect to in the body, and the MWS team will remote in to assist in the installation of the SecureCRT Application to access that server.

AntiVirus

  1. Windows 10 comes with Windows Defender Antivirus already installed. This software provides good antivirus protection; we don’t recommend installing any additional antivirus software.

Last reviewed March 30, 2020