Information technology tools and resources at the UW
Managed Workstation capability map
This is a business capability map for the Managed Workstation service.
On the left, you’ll find the desired outcomes from the business. These influence the stakeholder goals for the service which are represented in the 2nd column. You’ll note that each goal has a color which is used to show how the other things on the map align to that goal. We provide the core capabilities in the 3rd column because of the stakeholder goals. The 4th column lists the possible capabilities we’ve imagined or had a customer request. This gives you an idea of what we think is possible. The 5th column lists initiatives we have planned. These may introduce new capabilities or improve existing capabilities. In the Key at the bottom, you’ll see a couple devices used in the map. The right-hand turn arrow indicates when we have plans to stop providing a given capability. In most cases, this will not mean that capability is not provided at all, but that this capability is provided by another service or in another way. Italics means we do not currently provide whatever that thing is.